Claims Handler

5 months ago


Birmingham, United Kingdom Moston Consultants Full time

A Claims Handler is required to join a growing insurance claims handling company.

The successful applicant will join a motivated team of around 40 staff at a leading insurance claims handling specialist. As a Claims Handler, you will process insurance claims in accordance with the company’s best practice and clients individual claim philosophies, ensuring a positive experience for every client. This is a busy role for an-organised and confident individual. Full training on insurance and claims handling will be provided.

**Responsibilities**:

- Provide excellent customer service - dealing with customer in a positive and friendly way.
- Liaise with the policy holders and Insurance Companies to accurately validate claims circumstances and identify and report any potential fraud indicators
- Accurately arrange a convenient collection via appointed courier service
- Arrange inspections within via authorised panel of Inspection agents
- Arrange delivery of replacements goods within contractual time frames
- Provide the highest level of customer service at all times ensuring compliance
- Achieve monthly targets in closing out claims to achieve bonuses.

Skills and experience:

- Excellent customer service skills
- Highly-organised
- A confident communicator in all situations
- Able to understand insurance policies would be helpful (full training provided)
- Experience working in the flooring industry in a relevant role (desirable)

This is an exciting opportunity for a personable and motivated Claims Handler to join a leading insurance services company, offering flexible tailored solutions and delivering a personal service to clients and policy holders alike. In addition to your flooring knowledge there is the opportunity to acquire other product knowledge too.

**Salary**: £21,000.00-£24,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Flexitime
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Sick pay
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Birmingham: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer Service: 2 years (required)

Work Location: In person

Reference ID: 2474



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