Administrator

5 months ago


Welwyn Garden City, United Kingdom HCPA Full time

Hertfordshire Care Providers Association **(HCPA)** is a multi-award-winning company that is dedicated to providing excellent support to providers of care services in Hertfordshire and beyond. The company offers training courses, support projects, and innovative methods to assist care companies and care staff in improving their services and delivering meaningful, personalised care. HCPA's CEO was recently awarded an OBE for their work leading the company and its activities.

We are recruiting for an **Administrator** to join our HCPA team of talented individuals who are passionate about making a difference. As an Administrator, you will provide high quality administrative support to maintain operational processes.

**Why work for HCPA?**
- 22.5 hours per week: Monday - Friday 10:00-14:30
- £21,000 per annum FTE (£12,600 pro rata)
- Care Professional Academy Rewards and Discounts
- Pension / Sickness Scheme
- Employee Assistance Programme
- Your birthday off work every year + all bank holidays + 28 days annual leave
- Annual Care Awards
- Team building days and team events
- Ongoing training and development
- Free parking
- Friendly and supportive team

**What does the role of Administrator involve?**
- Your day-to-day duties will include:_
- Manage and respond to incoming enquiries and correspondences
- Maintain diary management
- Support with administration to ensure projects operate smoothly ensuring accuracy and efficiency
- Maintain documents, spreadsheets, and systems
- Provide great customer service providing appropriate Information Advice and Guidance

**Am I the right person for the Administrator position?**

At HCPA, we are looking for individuals to work for us who are passionate about our company goals and values. We are looking for an enthusiastic person with excellent IT skills, who is also organised, has meticulous attention to detail and can demonstrate strong organisational, project and time-management skills. You can hear a smile down the telephone line, so we are looking for someone who has a confident and approachable manner.
- We are also looking for you to:_
- Excellent communication and time management skills
- Proficient in the use of Microsoft software
- Ability to work independently and as part of a team
- Attention to detail is key
- Good interpersonal skills

**Job Types**: Part-time, Permanent

**Salary**: £12,600.00 per year

**Benefits**:

- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Store discount

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Welwyn Garden City: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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