Housing Support Access Officer

2 weeks ago

Macclesfield, United Kingdom Cheshire East Council Full time

**About the role**

The role will be to co-ordinate all referrals to short-term supported accommodation and floating support services across Cheshire East via a single point of access. You will ensure all referrals are fully completed, liaising with referral agencies and clients to obtain additional information where required.

There will be a need to develop and maintain relationships with service providers to facilitate both an understanding of service provision and to reinforce contract compliance. You will assist the contract managers in various aspects of their work, including visiting providers premises to conduct inspections and to oversee support sessions.

A knowledge of housing will be useful to ensure an understanding of the competing demands on accommodation providers across all sectors and to manage waiting lists appropriately by prioritising cases for support.

**About you**

You will have:
- Computer literacy and IT skills
- Ability to work on own initiative and self-motivation
- Good organisational skills
- Good team working skills.
- Ability to think through various issues to establish appropriate means to resolve problems.
- Excellent communication skills
- Ability to write clear reports and present information in a clear format.
- Ability to provide basic training on computer systems.

To find out more about the essential and desirable criteria for this role please view the “in this job you will need” section of the attached JDPS document.

**What we give in return**
- ENHANCED ANNUAL LEAVE 26 days annual leave (inclusive of bank holidays) from day 1, increasing up to 31 days after 5 years' service
- ENHANCED PUBLIC PENSION A career average pension (contributions built at a rate of 1/49th of your yearly pensionable pay
- FLEXIBLE WORKING PATTERN 37-hour standard full time working week with flexi time and hybrid/remote working arrangements
- PURCHASE OF ANNUAL LEAVE The ability to purchase up to 10 days' extra annual leave each year in addition to your normal annual leave entitlements (this is pro rata for part time staff)
- CYCLE TO WORK SCHEME Receive up Income Tax and National Insurance savings of up to 25 39% off the retail price of the bike and safety equipment package (savings dependent on the value of your chosen package and your tax status
- EMPLOYEE ASSISTANCE PROGRAMME A completely free to use and confidential assistance service for all employees to help staff manage, reduce, and overcome the impact of life issues which they may experience from time to time, both within work and their personal life
- PAID VOLUNTEER LEAVE Up to two days paid leave per year to volunteer for local organisations in the borough of Cheshire East
- DISCOUNTED GYM MEMBERSHIPS Access to corporate membership prices for Everybody Leisure which includes:

- Gym, Swim and Group Fitness at all 16 facilities
- Off Peak Racket Sports
- Athletics Tracks
- Sauna/Steam/Spa

**Organisation**
- Cheshire East Council

**Location**
- Macclesfield

**Job Category**
- Place

**Grade**
- CEC NJC - Grade 6

**Salary Min**
- £26,421 per annum

**Salary Max**
- £28,770 per annum

**Hours per week**
- 37

**Weeks per year**
- 52.143

**Employment Type**
- Permanent

**Closing Date**
- 15/03/2024

**Ref No**
- E2480

Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.

At Cheshire East Council we are working for a brighter future - together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.

If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.

As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.

Brighter Future

Employee benefits (cheshireeast.gov.uk)

HOW TO APPLY
FURTHER INFORMATION
Cheshire East Council is committed to safeguarding children and vulnerable adults across the Borough. As such, any cautions,

Please quote job reference number in all correspondence.

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