Tenant / Resident Liaison Officer - Housing

1 week ago


Macclesfield, United Kingdom Peaks & Plains Housing Trust Full time

We’re a housing provider in Macclesfield with over 5000 properties across East Cheshire and the surrounding areas. We’re ambitious with plans to build more homes, regenerate local areas and invest in our properties.

A fantastic opportunity has arisen for a Tenant Liaison Officer to join our Asset Team and play a key role in supporting the Trust’s asset management strategy.

As the main point of contact, you will liaise with residents about planned works being undertaken on their property and you will provide information and resolve queries while contractors are delivering efficiency improvement works in customers’ homes.

**About you**

You will have previous experience in a similar role and will have proven ability to provide effective tenant liaison procedures and services. With excellent communication skills, you will have the ability to complete tasks in an accurate and timely manner whilst working under pressure.

A full Driving License and use of own vehicle is essential for this position.

If you would like to play a part in driving our business forward as a Tenant Liaison Officer, we’d love to hear from you

**We can offer you**:

- A minimum of 28 days holiday per year (plus bank holidays).
- An extra day off for your Birthday
- A great pension scheme that’s designed to suit your needs
- Hybrid working - a mix of office and home working (a minimum of one day a week in the office at Ropewalks, Macclesfield is required).
- Access to our Health Cash Plan
- Training and development. Let us know where you want to get to and we’ll help you get there.
- A focus on your wellbeing including health MOTs and events.
- A state of the art modern office with a friendly working environment

Our Values are at the core of everything we do, so we are looking for someone who’s values agree with ours and will embed these too

INDLOW



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