Workforce Administrator

2 weeks ago

Stafford, United Kingdom Staffordshire County Council Full time

A key administrative opportunity has arisen within ASC Core, Support and Improvement supporting the Social Work Learning Academy (SWLA).

**Our team**:
ASC Core, Support and Improvement Business Support services are key to the success of our Adult Social Care and Safeguarding Services. The Business Support teams are there ensuring things run smoothly so that frontline colleagues can deliver the services out in the community. All that work in the background doesn’t just happen, it takes dedicated colleagues, taking pride in their work and seeing a purpose in the work they are doing.

Supporting our adult social care operational teams across a range of services including Strategic Management, Safeguarding, First Contact, Learning Disabilities, and the Social Work Learning Academy, the primary aim of this role is to provide support to the Social Work Learning Academy (SWLA), supporting both partner organisations, Midlands Partnership NHS Foundation Trust (MPFT) and Staffordshire County Council (SCC) to deliver on the One Staffordshire vision supporting the workforce strategy across for the Adult Social Care and Safeguarding workforce.

The role will focus on providing a range of core administrative duties to support staff and you will be a first point of contact for enquiries. You will use departmental databases and systems and the full range of Microsoft packages as part of your daily administrative work.

The main duties will tend to include:

- Maintaining, monitoring, and updating ICT systems including the input, retrieval and cleansing of data.
- Handling queries from the workforce regarding training needs and opportunities.
- Supporting the business support team for the SWLA with day to day tasks and administration functions to ensure the smooth operational running including diary management and bookings.
- Producing high level, accurate documents.
- Varied administrative and customer care duties.

Flexibility is a prerequisite for this role as there is an expectation that this is a dual functionality role able to provide support to both operational and central based teams/staff across Midlands Partnership NHS Foundation Trust (MPFT) and Staffordshire County Council (SCC) in supporting the Social Work Learning Academy (SWLA) business objectives and day to day operations.

Working in Business Support requires teamwork, good organisational skills and a good level of competency using IT systems.

You’ll also need:
Sound knowledge of Microsoft Office packages, further training will be given.

A flexible approach to work as sometimes things can change, and so you’ll need to be able to prioritise work and sometimes change tasks quickly.

A passion to always give the best service.

It’s important to note that if you’re unsure whether your experience or skills are suitable, please get in touch with the recruiting manager Rebecca Giles (01785 895291) for more information.

The role will be part of the Business Support Service so there may be a requirement to work from other offices when required. We are, however, currently working both from the office and remotely and it is anticipated that this will continue.

About Staffordshire County Council
**We are no ordinary county council**:
**Our Values**:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

**Our benefits**:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to a range of benefits.

**Our recruitment process**:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

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