Account Administrator

5 months ago

Christchurch, United Kingdom The Mission Group Full time

Overview:
**Account Administrator, Bournemouth**

**Who are we?**

We are April Six (Mobility), a Marketing and Communications agency with 35 years of experience, that specialises in working with the most exciting, forward thinking mobility brands and manufacturers. We’re based in a beautiful, converted barn on the rural edge of Bournemouth, but still just a 20-minute drive from some of the best beaches in Dorset. Yes, we’re a little spoilt and we know it

**How do we do it?**

Our unique fusion of in-house creative, strategy, data, back and front-end developers means that we are able to use creativity to change human behavior. We do this by originating highly relevant and connected human experiences, in whatever form is needed. Using our three values #StayCurious, #LiveFearless and #DoItTogether, we inspire people to change the way they think about mobility.

Role:
**So, who are we looking for?**

We are looking for a passionate Account Administrator to work in our Stellantis (Peugeot, Citroen, DS, Vauxhall, Fiat, Fiat Professional, Abarth, Alpha Romeo, Jeep) team reporting into two seasoned Account Managers. You will need to be capable of working in a fast-paced environment with good attention to detail.

You will need to be good at juggling lots of projects and be capable of dealing with a wide variety of tasks from dealing with customer queries on the Helpline, to managing campaigns, to being responsible for reporting on campaigns.

Day-to-day you will be working closely with the Creative, Planning and Digital teams on various projects, briefs, and digital developments/bugs to maintain a smooth running of the account. You will need good initiative to project manage and maintain good levels of communication across the various teams.

You will love getting stuck into the detail, get excited about finding new ways to work and thrive on accurate delivery. You will have the ability to think creatively and be able to work collaboratively to find the most effective way of delivering a job. Above all we are looking for someone we will enjoy working with, who has a positive can-do attitude, who can be fully trusted and relied upon.

**What are the key responsibilities?**
- Building and maintaining strong Client relationships
- Handling incoming and outgoing calls from IMT’s and Retailers, and helping advise on marketing communications and how to use the platform for marketing assets as well as dealing with customer queries regarding their Reward programme
- Assisting with the trafficking of projects through the production process from briefing creative work through to the completed project
- Assisting with the trafficking of projects through the production process from briefing creative work through to the completed project
- Working closely with the Digital team whether that be on projects or bugs/queries and carrying out thorough testing with the team
- Responsible for providing team support to both Account Managers to ensure we meet our deliverables
- Negotiating and gaining approval from the Client for all projects and creative work and to ensure that work is carried out to these agreements.
- Responsibility for day to day budget management, monitoring all job costs, and obtaining approval before spend is committed.
- Looking after internal and customer reporting for us and our clients. Keeping records and spreadsheets up to date and having a strong eye for detail.

**Is there any specific experience, skills or qualifications needed?**
- Strong organizational skills and the ability to juggle many tasks.
- Excellent administrative skills with a keen eye for detail.
- Good level of computer literacy including the use of Excel.
- Ability to use your own initiative and work under pressure.
- Excellent communication and interpersonal skills.

**Benefits**:
**What’s in it for me?**

We thought you might ask thatwell, it just so happens we have a pretty good answer for you. Apart from working with a cracking bunch of nice people, in a lovely part of the world, we have a number of initiatives to help nurture our talent as well as some nice perks to make life a little easier.
- IPA Membership with True professional development - we look to support creative skills growth with internal support and coaching, alongside online and in-person training and courses.
- Room to Grow appraisal system with individualised growth objectives and real time feedback.
- 28 days’ holiday (plus bank holidays.) After 5 years’ continuous service, an additional 3 days’ holiday to use during that anniversary year.
- Health Care cash back scheme
- Daily Fruit bowl and Breakfast essentials
- Refer A Friend Scheme.
- Cycle to Work Scheme.
- Reward & Recognition Scheme.
- Beer Fridge Friday.
- Tons of free parking.

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