People Administrator

2 days ago

Lostock, United Kingdom Keoghs LLP Full time

**People Administrator**

**Job Purpose**

As People Administrator, you will be responsible for providing specialist coordinated support across the People Services function, including payroll, benefits, Induction and on-boarding, leaving and exit interview process and general HR query resolution.The People Administrator will support the provision of an effective People Team service to the company and undertake specific projects as determined by the People Support Team Leader.

**Key Accountabilities**

Daily management of the People Support Team inbox and helpline; providing first line advice and guidance to all internal customers in line with agreed SLA’s, escalating complex queries to the appropriate colleague in the People Team/escalation route as required.

**Other duties include;**
- Actioning instructions for payroll processing and liaising with the payroll provider.
- Administration of company benefits and maintenance of the benefits platform.
- Administration and processing of relevant paperwork for the full employee lifecycle including on boarding, flexible working processes, maternity/adoption, paternity, learning and development, change management, leavers procedures.
- Data input and maintenance of the HRIS.
- Administration relating to new starter on-boarding processes including provision of relevant paperwork, carrying out pre-employment checks and ensuring records are maintained via electronic p-files and the HRIS.
- Coordinating the new starter/induction processes.
- Generating ad-hoc and monthly MI and report requests.
- Ensuring all tasks are completed according to agreed SLAs and project plans.
- Ensuring that statutory and Keoghs policies and procedures are followed.
- Providing support and cover to the People Support Team Leader where appropriate and to other as directed by the People Support Team Leader.
- Ensuring confidentiality and security of personal, financial and employee data.

The above list is not exhaustive and the post holder will be required to assist with other matters as appropriate.
**Working Hours**
35 hours per week.
Typically working Monday to Friday - 9am to 5pm - with 1 unpaid hour for lunch.

**Skills and Attributes**:
**Essential**:

- Experience of providing excellent customer service whilst managing a high volume workload.
- Experience of working to SLAs and delivering to timescales as required.
- Proficient in MS Office to include Outlook, Word, Excel, PowerPoint.
- Experience of data input where accuracy and attention is key.
- Previous experience of working as part of a team with the ability to co-operate and support the team, responding positively to change.
- Have a genuine interest in HR and its associated processes and procedures.

**Desirable**:

- Experience of working within a professional HR services environment.
- Experience of using HR/Recruitment systems

**Required Soft Skills**:
Problem Solving - ability to resolve queries and deliver results.

Proactivity - comfortable to work on own initiative as well as part of a team.

Integrity - ability to deal with sensitive and/or confidential information appropriately.

Self-management - ability to remain professional and calm under pressure in an ever-changing environment.

Communication - high level of verbal and written communication skills and ability to adapt style of communication depending on the situation.

**Values**

Our culture is focussed on making Keoghs sustainable and successful for our people and clients. This is underpinned by our five values which are at the heart of everything we do;
We listen, are down to earth and supportive
We work together towards a common goal
We’re friendly with a can do attitude
We care about our clients
We evolve

We’d like to take this opportunity to thank you for interest in this position and in our organisation

Strictly no agencies plea_se_

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