Senior Credit Controller

5 months ago

Harlow, United Kingdom New Era Fuels Full time

**Job Name**:

- Senior Credit Controller (12-month Fixed-Term Contract)

**Reports to**:

- Credit Control Manager

**Salary & hours**
- 20 days holiday + bank holidays
- 40 working hour week

**Location** - Harlow

Working from home opportunities after successful probation

**Job Purpose**

Assist the Credit Control Manager in the smooth running of the Accounts Receivable function. Assisting the Credit Control Manager with day-to-day accounts receivable tasks and helping to effectively minimize the company’s debtor ledger whilst maintaining excellent customer service. To aid with the smooth day to day running of the company's Finance Department

**Key Responsibilities**
- Review and releasing of any sales orders that have hit triggers for finance review - such as overdue balances/over credit limits.
- Ensure customers credit checks are carried out thoroughly and no customers are receiving credit that is not insured or has sufficient justification if granting a discretionary limit.
- Timely and effective collection of all debts and customers payments including.
- Maintaining contact with clients to ensure invoices are cleared for payment before they become a debt.
- Issuing of debt reminders/notification of legal action for overdue customers.
- Raising legal claims.
- Issuing of bad debt claims with insurers.
- Production and distribution of customer statements.
- Production and distribution of customer reminders.
- Implement special measures for customers who meet specific criteria.
- Very high level of liaison resolving queries both internally and externally around outstanding invoices
- Banking customer cheques.
- Taking adhoc card payments over the phone.
- Maintaining customer accounts with accurate notes and actions.
- Raising Credit notes.
- Journals relating to AR.
- Send copies of invoices and PODs to customers.
- Supporting with any other adhoc duties that may be required.

**Person Specification**
- At least 3 years prior experience of working in a professional credit control department.
- Customer Credit Checking experience essential.
- Experience with an ERP systems highly desirable. (Netsuite or similar)
- Competent in Microsoft Office products including Excel.
- Ability to establish and maintain good client relationships, both internally and externally at all levels
- Believes in and exhibits good customer care skills.
- Written and oral communication skills with attention to detail.
- Calm, confident manner to handle potentially uncomfortable conversations and fast paced environment.
- Pro-active nature
- Enthusiastic, self-motivated and reliable.
- Strong organisational skills.
- Drive, determination, and ownership of role.

**In return we offer**
- Private health insurance after 1 years’ employment
- Death in service benefit after 1 year’s employment
- Hybrid role
- 20 days holiday + 8 Bank holidays, 1 extra day of holiday for every full year of service up to 25 days
- A net contributions pension scheme (Employer 4% / Employee 5%)
- Recommend a friend policy (£250)
- Christmas hamper
- A friendly and welcoming work environment offering Summer and Christmas social events
- Departmental incentives
- Yearly flu Jab (optional)

**Job Types**: Full-time, Fixed term contract

Pay: £28,000.00-£29,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- Credit Control: 2 years (preferred)

Work Location: In person

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