Team Leader
3 months ago
**Description**:
Manages the day to day aspect of the Pasta Evangelists Kitchen. Oversees all aspects of the Pasta Evangelists business through creating a culture to be proud of, making sure that Food/Health and Safety regulations are complied, coaching and supporting, motivating and engaging all employees. Has responsibility for achieving above average results.
**What you'll do at Pasta Evangelists**:
- Attend meetings when required.
- Embrace and embed new changes in PE systems and processes.
- Training the new starters according to the company guidelines.
- Coaching and supporting team members in their development. Highlights high performing individuals.
- Track team absences and report them to your Area Manager/Deputy Area Manager.
- Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and take corrective actions if required.
- Help to create a customer focused environment.
- Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy.
- Implement the lead from the front mindset and set a clear example of Product quality for all to follow.
- Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction.
- Clear communication of Sales Goals, striving to consistently exceed sales targets.
- Train the team on all new products enabling them to drive sales.
- Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food).
- Review all daily paperwork to ensure compliance and report to the Area Manager/Deputy Area Manager where necessary.
**Who you are**:
- You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change.
- You have experience of managing a diverse workforce.
- You are customer-focused, and enjoy interacting with customers.
- You don’t turn a blind eye to issues.. you jump on them and have a desire to solve them
- You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience.
- You are hugely detailed oriented and don’t ever cut corners
- You love working in a team and helping to manage other chefs in the kitchen
- You can clearly communicate both verbally and in writing
- ... A pasta lover
**What we can offer**:
- £13 per hour - £13.5 per hour from 9.00pm - £14.5 per hour from 11.30pm onwards.
- Monthly bonus according to site performance
- Join a dynamic, fast-moving & diverse team
- Regular team socials as well as occasional trips to ‘il bel paese’
- Free Pasta Evangelists products
- Free Italian and English lessons
- Discounted gym membership
- Cycle to work scheme
- Development Opportunities - you can grow inside the business
**About Pasta Evangelists**:
**Pasta Evangelists **was born seven years ago out of a desire to become the authority in fresh pasta. We’re on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades.
Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers - our Evangelists - who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it.
Today, **Pasta Evangelists is backed by Barilla** (the world’s biggest pasta company) and is proud to be the **UK’s biggest pasta brand by revenues, as well as one of the UK’s fastest-growing startups**. In addition to our website, our recipe kits are also available for customers to purchase through major online retailers like Ocado & Amazon Fresh. Londoners can also treat themselves to fine Italian dinings at our **high-end Harrods Pasta Bar**, or learn to make our signature dishes from scratch at our viral **Pasta Academy**, where we welcome thousands of pasta lovers every month.
Given our ambitions, we are looking for exceptional professionals to lead our business through its next growth chapter.
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