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Team Leader
2 months ago
**Job Advert**
Are you passionate about customer service? Are you ready to lead, motivate and support a team of Customer Service Advisors? We have an opportunity to join Concentrix as a Team Leader in Sheffield.
We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
**Career growth and personal development**
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
**What you will do in this role**
As a Team Leader, you will:
- Ensure that our people perform to the highest standard delivering exceptional results
- Manage workload in a timely and effective manner
- Deliver on our quality and assurance initiatives
- Analyse and present opportunities for improvement
**Your qualifications and experience**
Concentrix is a great match if you have:
- Minimum of 12 months' experience in a leadership role
- Care and nurture for our people, inspire and motivate them to deliver the best Customer Care through the use of coaching and development
- Working in a fast paced working environment it’s essential that you can deal with change at pace
If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.
**Experience the best version of you**
**Concentrix is an equal opportunity employer**
**Eligibility to work**
In accordance with the United Kingdom’s law, only applicants who are legally authorised to work in the UK will be considered for this position.
Job Reference: UK02293
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