Customer Representative
2 months ago
As a Customer Representative, you will be the friendly face and voice of our company. Your primary responsibility will be to assist customers, answer inquiries, resolve issues, and ensure a positive customer experience. This role involves effective communication, problem-solving, and a genuine passion for helping others.
**Responsibilities**:
- Provide exceptional customer service to clients via various face to face channels
- Answer customer inquiries and resolve issues in a timely and professional manner
- Upsell products or services to customers when appropriate
- Analyze customer needs and recommend appropriate solutions
- Maintain accurate customer records and update information as needed
- Follow company policies and procedures for data entry and documentation
- Demonstrate excellent phone etiquette and interpersonal skills
**Qualifications**:
- Previous customer service experience preferred
- Strong communication skills, both verbal and written
- Ability to analyze customer needs and provide appropriate solutions
- Excellent phone etiquette and interpersonal skills
**Job Types**: Full-time, Permanent
**Salary**: From £23,207.05 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Edinburgh (preferred)
Work Location: In person
-
Customer Representative
1 month ago
Edinburgh, United Kingdom The Connected Consulting Group Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a Customer Representative, you will be responsible for providing exceptional customer service and support to our clients. **Responsibilities**: - Up sell products and services to customers based on their needs and preferences - Analyze...
-
Customer Representative
1 month ago
Edinburgh, United Kingdom ENVISION AGENCY LTD Full timeWe are currently seeking a Customer Representative to join our team. As a Customer Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for individuals who are passionate about delivering excellent customer experiences and have strong communication skills. **Duties**: -...
-
Customer Representative
1 month ago
Edinburgh, United Kingdom CSP U.K. LTD Full timeWe are seeking a Customer Representative to join our team. As a Customer Representative, you will be responsible for providing exceptional customer service and support to our clients. **Responsibilities**: - Up sell additional products or services to customers when appropriate - Analyse customer interactions to identify trends and areas for improvement -...
-
Customer Representative
4 weeks ago
Edinburgh, United Kingdom CPG Consultants Full timeWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Representative. As a Customer Representative, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may have. **Responsibilities**: - Provide accurate information about products,...
-
Customer Representative
1 day ago
Edinburgh, United Kingdom CONNECTED L GROUP Full timeAs a Customer Representative, you will be the friendly face and voice of our company. Your primary responsibility will be to assist customers, answer inquiries, resolve issues, and ensure a positive customer experience. This role involves effective communication, problem-solving, and a genuine passion for helping others. **Duties**: - Provide exceptional...
-
Customer Representative
8 hours ago
Edinburgh, United Kingdom CONNECTED L GROUP Full timeAre you passionate about providing exceptional customer service? Do you thrive in a dynamic and fast-paced environment? Join our team as a Customer Representative and be a key player in delivering outstanding support to our valued customers. **Responsibilities**: - Provide exceptional customer service by promptly and courteously responding to customer...
-
Customer Service Representative
2 weeks ago
Edinburgh, United Kingdom Red Recruitment Full timeAre you looking to kick start your career in professional customer service? Do you have a passion for helping people and want to be trained in customer service by a global company? Look no further, we have the role for you. We are recruiting for a **Customer Service Representative** for a leading international company. You will be working with customers...
-
Customer Service Representative
2 weeks ago
Edinburgh, United Kingdom red recruitment Full timeAre you looking to kick start your career in professional customer service? Do you have a passion for helping people and want to be trained in customer service by a global company? Look no further, we have the role for you. We are recruiting for a **Customer Service Representative** for a leading international company. You will be working with customers...
-
Customer Representative
4 weeks ago
Edinburgh, United Kingdom CONNECTED L GROUP Full timeAre you passionate about providing exceptional customer service? Do you thrive in a dynamic and fast-paced environment? Join our team as a Customer Representative and be a key player in delivering outstanding support to our valued customers. **Duties**: - Provide exceptional customer service by promptly and courteously responding to customer inquiries and...
-
Customer Representative
2 days ago
Edinburgh, United Kingdom CONNECTED L GROUP Full timeAre you passionate about providing exceptional customer service? Do you thrive in a dynamic and fast-paced environment? Join our team as a Customer Representative and be a key player in delivering outstanding support to our valued customers. **Duties**: - Provide exceptional customer service by promptly and courteously responding to customer inquiries and...
-
Customer Representative
1 month ago
Edinburgh, United Kingdom CONNECTED L GROUP Full timeAs a Customer Representative, you will be the friendly face and voice of our company. Your primary responsibility will be to assist customers, answer inquiries, resolve issues, and ensure a positive customer experience. This role involves effective communication, problem-solving, and a genuine passion for helping others. **Duties**: - Provide exceptional...
-
Customer Service Representative
1 day ago
Edinburgh, United Kingdom Tate Full timeTate Recruitment are working in partnership with Diligenta and are recruiting for talented Customer Service Representatives to join their organisation in Edinburgh.Standard Life, now part of Diligenta is a UK based FCA regulated subsidiary of Tate Consultancy Services (TCS), and is a brand that has been trusted to look after peoples life savings and...
-
Customer Service Representative
1 week ago
Edinburgh, United Kingdom AXEL LIMITED Full timeWe are seeking a talented and enthusiastic Customer Sales Representative to join our growing team. As a Customer Sales Representative, you will be the first point of contact for our customers, assisting them with inquiries, providing product information, and driving sales through exceptional customer service. **Responsibilities**: - Provide exceptional...
-
Customer Service Representative
2 weeks ago
Edinburgh, United Kingdom ENVISION AGENCY LTD Full time**Customer Service Representative** We are looking for a Customer Service Representative to join our team! **Responsibilities**: - Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner. - Analyse customer needs and recommend products or services to enhance their experience. - Up...
-
Customer Service Representative
2 days ago
Edinburgh, United Kingdom Touch Point Grp Full timeWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. **Duties**: - Answer incoming customer inquiries in person - Provide accurate information about products and services - Resolve customer complaints or...
-
Customer Service Representative
2 days ago
Edinburgh, United Kingdom Touch Point Grp Full timeWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. **Duties**: - Answer incoming customer inquiries in person - Provide accurate information about products and services - Resolve customer complaints or...
-
Customer Service Representative
3 days ago
Edinburgh, United Kingdom CHANNEL ALT LTD Full timeWe are currently seeking a Customer Service Representative to join our team.As a Customer Service Representative, you will be the first point of contact for our customers, providing assistance and resolving inquiries in a professional and friendly manner. You will play a crucial role in ensuring customer satisfaction and maintaining our company’s...
-
Customer Service Representative
6 days ago
Edinburgh, United Kingdom VBUSA LTD Full timeWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or issues. **Responsibilities**: - Answer incoming customer calls and respond to inquiries or concerns - Provide information about products...
-
Customer Service Representative
2 weeks ago
Edinburgh, United Kingdom Communications and Solutions Partners Group Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has...
-
Customer Service Representative
2 days ago
Edinburgh, United Kingdom The Eight Group Ltd Full timeWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. **Responsibilities**: - Answer incoming customer inquiries in person - Provide accurate...