Service Manager

3 weeks ago


Worthing, United Kingdom West Sussex County Council Full time

**About Us**

The Combined Placement and Sourcing Team (CPST) has a key role in adult social care. It is the centralised point for sourcing care and support at home, and care home placements, for adults who are living in our local communities or are in a hospital. Thefocus of the team is always to be person centred, to use strengths-based approaches, and to maximise independence.

Why not check out our **Combined Placement and Sourcing Team (Adult Services) campaign page**for more information

**About The Job**

**Salary**: £56,938 to £61,369 per annum
**Working Pattern**: Full-time (37 hours per week)
**Contract Length**:Permanent
**Location**: Bridge House, Worthing with hybrid working

Do you have a good understanding of the care provider market? Can you manage a team to deliver an outstanding service? Join us as a Service Manager.

In this exciting opportunity, you will be at the forefront of supporting our customers to access appropriate and effective care and support services.

**As a Service Manager, you will**:

- Be supported by a strong and supportive management team, who work together to deliver a high-performing service while being passionate about social work values and best practice.
- Be responsible for the operational delivery and strategic development of the service.
- Build and maintain relationships with partners from the same directorate and other parts of the council, the Districts and Boroughs, the NHS, the voluntary sector, and private providers.
- Have direct responsibility for a budget (typically around £2.5 million) and contribute to decision making around spending.
- Use your initiative to identify and define innovative solutions to challenges.

If this sounds like an interesting opportunity for you, why not join us and let's make a difference to our communities together.

**Experience and Skills**

**Key Skills**:
- Sound pragmatic problem-solving and decision-making skills.
- Ability to work independently and provide detailed expert advice to different audiences.
- Project management skills including scoping, planning and monitoring of progress.
- Creativity in developing long term solutions to complex problems.
- Ability to persuade, negotiate or influence within or outside the organisation.
- Ability to develop and maintain sound partnerships inside and outside the organisation.
**Qualifications and/or experience**:

- Relevant chartered status of a professional body or equivalent high-level experience of involved practices.
- Appropriate Management Qualification such as Certificate / Diploma in Management - Desirable
- Experience of complex social care needs and operations, health and social care provider markets, contracting and commissioning issues.
- Experience in dealing with complex issues, including safeguarding, managing complaints and working with partner organisations.
- Experience of managing teams to deliver an outstanding service to others.
- Considerable experience of managing and leading business activities with conflicting requirements.
- Experience of managing a budget and contributing to decision making on high level spending.
- Exposure to shaping and supporting initiatives in a political environment.

**Rewards and Benefits**

In addition to working within a great team and a competitive salary you will have access to:

- 29 days annual leave + bank holidays with the ability to buy additional leave annually
- Access to a generous, defined benefit pension scheme
- A range of flexible working options
- Training and development opportunities, including coaching and mentoring
- Health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans
- Discounted membership at selected local sports and fitness centres
- A range of discounts giving our staff access to hundreds of offers with the opportunity to save over £1,000 (Including: Argos, Samsung, ASOS, B&Q and many more)
- Car benefit scheme
- A range of commuting and business travel discounts and initiatives.

**Further Information**

The reference number for this role is**CAFHE04064**.

To apply, upload your CV and Cover Letter explaining the skills and experience you can bring to the role ensuring that any gaps in employment are covered in your CV.

Please ensure that you explain how your skills and experience relate to the key skills listed on the job description attached.


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