Facilities Management Operative

5 months ago

Addlestone, United Kingdom Bellrock Property and Facilities Management Full time

**Facilities Management Operative**

At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems, but with peace of mind, and we unlock that by being technology-led but people-driven. When you’re part of Bellrock, you’ll get everything you need to be your best at work - because our people are the heart of our business and we’re all about helping them to shine.

The successful post holder will be customer focused and communicate effectively and courteously whether face to face, via telephone or in writing with residents and colleagues. In this role, the postholder will need to be adaptive to a range of duties and always understand the importance of Health & safety.

**How will you be the change?**:
We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in - every role plays a part in driving us further and everyone can be the change. That’s how we deliver value for our customers, and building systems that lead the way.

And as a Facilities Management Operative with Bellrock you’ll do it by
- Understand Health & Safety adherence and prioritisation across all delivered activities.
- Undertake any such repair work as directed by the Regional Facilities Manager and client to contracted service levels with a detailed eye for quality and efficiency.
- Undertake simple repairs to plant installations and equipment as directed.
- Deliver Management tasks in line with contracted service requirements ensuring details are provided on all elements of the service delivery especially where there may be performance issues leading to the need for remedial activities/actions.
- Accountable for the smooth operation and delivery across all appointed contracts, act as the contract owner where applicable and take ownership for the quality of services delivered.
- Manage/complete (where applicable) PPM servicing works to an agreed planned asset schedule working in a clean tidy and professional manner and representing the business to high standards at all times ensuring supply partners deliver to the required levels at all times.
- Carry out all works using agreed safe systems of works referring to risk assessments and method statements. Obey all site rules and wear all appropriate uniform and PPE at all times and ensure compliance with permit requirements and mange supply partners to these requirements accordingly.
- Carry out reactive maintenance repairs to our customer’s premises to agreed KPI response times carrying out repairs to the highest standards and reporting any immediate defects or further works required.

**What does it take?**

If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Facilities Management Operative you’ll need
- Fully qualified professional with a recognised qualification and relevant experience.
- Proven experience in a similar role - essential.
- Exposure to MI reporting development and delivery.
- Competent MS Office user with experience in presenting.
- Corporate/Critical Environment - experience desirable.
- Strong understanding of related trades.
- Contract management exposure.
- Flexibility to work beyond regular working hours as required.
- Ability to deliver excellent customer service.
- Flexibility to cover other work requests deemed necessary for the smooth running of the contract.
- Management of internal and external stakeholders.
- Support senior managers running the commercial and contractual aspects of the programme.
- Experience of working on building services and multi-disciplinary projects.
- Enthusiastic and ambitious.
- Excellent communication skills, including report writing and presentation.

**Working arrangements**

**What can we offer you?**

Upon joining Bellrock, you can expect a comprehensive benefits package including:
25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)

Life cover

LifeWorks employee assistance and wellness program

Enhanced maternity, paternity and adoption leave

Salary sacrifice schemes: Cycle to work and Techscheme

Holiday purchase scheme of additional 5 days per year

Committed to paying real living wage

Offers and discount scheme designed to save money on everyday shopping and essentials.

**Helping you to shine**

We’ve always encouraged new and different perspectives, that also means making ours a workplace that encourages diverse and unique voices, where everyone feels welcome, included and supported to be themselves and achieve more.

So, if you join us, you’ll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working and support for your wellbeing, as well as benefits that can make a difference to your life.

**Ready to start shining?**

Our people are our passion, so we’re all about helping them to shine. That mean

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