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Retirement Living Lodge Operations Manager
2 months ago
We are seeking an experienced and skilled Lodge Manager to join our team at Churchill Estates Management Ltd. As a Lodge Manager, you will be responsible for the day-to-day management of our retirement development, ensuring the well-being and satisfaction of our residents.
Your key responsibilities will include organising activities, coordinating the development, managing contractors, and completing health and safety checks. You will also be responsible for providing excellent customer service to our residents, their families, and visitors.
You will work closely with our Area Manager and other colleagues to ensure the smooth operation of the development and the delivery of excellent customer service.
About YouTo be successful in this role, you will need to have excellent communication and interpersonal skills, with the ability to work independently and as part of a team. You will also need to be highly organised, with a strong attention to detail and the ability to prioritise tasks effectively.
You will have previous experience of working in a similar role, preferably in a retirement living or social housing environment. You will also be proficient in the use of Microsoft Office applications, including Outlook.
You will be a natural people person, with a passion for delivering excellent customer service and a commitment to providing a high-quality service to our residents.
What We OfferWe offer a competitive salary and a range of benefits, including annual holiday entitlement, a day off on your birthday, and life assurance. You will also have the opportunity to develop your skills and career with our award-winning company.
We are committed to equality and diversity, and we welcome applications from all qualified candidates.
