Office Administrator

3 weeks ago


Cambridge, United Kingdom Complete Electrical Solutions (East Anglia) Ltd Full time

We are a small, but thriving electrician company serving the people of Cambridge. We are looking for a highly organised and efficient office administrator to join our team. Your role as the office administrator will involve overseeing the smooth and efficient operation of our daily tasks, ensuring that everything runs seamlessly and that our clients receive the highest quality of service.

**Responsibilities**:

- Manage job bookings, diary scheduling, and job management systems on a daily basis.
- Ensure all job information is entered accurately in the job management system, including data collected from electricians and clients.
- Build and maintain strong customer relationships through prompt and efficient problem resolution.
- Chase quotes
- Manage inventory and purchase orders.
- Screen calls and improve processes to ensure optimal efficiency.

**Desirable**:

- Previous experience working as an office administrator for an electrician, with expertise in client management and booking.
- Understanding of electrician terminologies.

**Essential**:

- Minimum 2 years of work experience in appointment booking and diary management in a trade, dental, or medical setting.
- Proficient in using job booking systems.

We are looking for a highly organised, proactive, and personable individual who can work independently and as part of a team. You should have excellent communication skills, attention to detail, and the ability to work well under pressure.

In return, we offer a competitive salary, a supportive working environment, and opportunities for career progression.

**Salary**: £23,427.00-£24,627.00 per year

**Benefits**:

- Flexitime

Schedule:

- Flexitime
- Monday to Friday
- No weekends

Work Location: In person


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