Business Support Administrator

3 months ago


Bedford, United Kingdom Total IT Technology Solutions Ltd Full time

**Company Profile**

Total IT is an award-winning technology services company based in Bedford. Total IT has been going since 2006 with an established growth record, fantastic clients, and an excellent working environment, rated as one of the top 501 MSPs in the world. Committed to delivering high touch IT support, our aim is to provide the highest levels of service coupled with a great working environment.

**Description**

Joining our Business Management team as a Business Support Administrator you will be responsible for the administration of our client accounts carrying out Contract Renewals, Site User Audits, Device Warranty checks, communicating with both clients and suppliers on a daily basis. You will be assisting our Finance Team looking at cost comparisons, procurement and managing stock control and be a back up to our Executive Administrator assisting with Telecoms bill runs & Asset disposal. This is a highly varied role with a lot of different responsibilities.

**Experience**:
We would expect you to have the following experience.

Computer literate, especially in Microsoft Office (Word, Excel, PowerPoint and Outlook)

To have worked in a team driven environment, but able to work on your own with minimum supervision

Able to deal with multiple tasks and prioritise work

To have worked in an office environment for a minimum of 1year.

**Skills Required**:
Competent in using Microsoft Word, Excel, Outlook

Excellent written, verbal communication and interpersonal skills

Manage time effectively, prioritising tasks and able to work to deadlines

Excellent organisational skills

Accurate data entry

Consistency

Methodical

Being able to problem solve

We are looking for someone to join our team that has experience in office administration and supporting a wider team. This person would have strong attention to detail and be comfortable multitasking. Be proactive and use own initiative.

**What do we expect from you**

Positive attitude

Excellent telephone manner

Good sense of humour

Professional and high standard approach to work

Drive and determination

Ability to adapt and be flexible to changing situations.

Team focused

Reliable and dependable

Add value to the organisation

**Company benefits**:

- 30 Days annual leave plus 1 day, 2 weeks either side of your Birthday
- Private Healthcare including 24hr GP Service, In-patient/Out-patient care, Therapies cover & Advanced Cancer Care cover
- Mental Health & Wellbeing programmes
- Audio, Optical & Dental cover
- Reward Programme with an estimate value of £2200 per year
- Great working environment with friendly team
- Contributory pension scheme
- Receive up to 10 days of relevant training per year
- A tailored professional and personal development plan
- High performance computers for all employees
- Work in a modern environment, we have break out areas for those quiet times

**Interview Process**:
Stage 1: Telephone Screening. This generally lasts between 10 and 15 minutes.

Stage 2: Microsoft Teams Interview with our Management Team. You may be asked back for a second interview.

Stage 3: A Face to Face interview with the Management Team

Stage 3 : A call with our Executive Director to run through a job offer, set expectations and confirm any outstanding questions.

Final Stage: An offer letter is sent with an agreed start date. Welcome to the Total IT Team

**Why work at Total IT**

A recent team survey gives you an insight into the work life here at Total IT:
"Great people", "The atmosphere makes me want to come into work each day"

Joining us on a Support role, expect a warm welcome, and to be treated fairly and professionally with top-up training to help you meet your own goals.

**Job Types**: Full-time, Permanent

**Salary**: From £23,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Gym membership
- Health & wellbeing programme
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Store discount

Schedule:

- Monday to Friday

**Experience**:

- Office: 1 year (required)

Work Location: In person



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