Business Support Administrator

3 days ago

Bedford, United Kingdom Total IT Technology Solutions Ltd Full time

**Company Profile**

Total IT is an award-winning technology services company based in Bedford. Total IT has been going since 2006 with an established growth record, fantastic clients, and an excellent working environment, rated as one of the top 501 MSPs in the world. Committed to delivering high touch IT support, our aim is to provide the highest levels of service coupled with a great working environment.

**Description**

Joining our Business Management team as a Business Support Administrator you will be responsible for the administration of our client accounts carrying out Contract Renewals, Site User Audits, Device Warranty checks, communicating with both clients and suppliers on a daily basis. You will be assisting our Finance Team looking at cost comparisons, procurement and managing stock control and be a back up to our Executive Administrator assisting with Telecoms bill runs & Asset disposal. This is a highly varied role with a lot of different responsibilities.

**Experience**:
We would expect you to have the following experience.
- Computer literate, especially in Microsoft Office (Word, Excel, PowerPoint and Outlook)
- To have worked in a team driven environment, but able to work on your own with minimum supervision
- Able to deal with multiple tasks and prioritise work
- To have worked in an office environment for a minimum of 1year.

**Skills Required**:

- Competent in using Microsoft Word, Excel, Outlook
- Excellent written, verbal communication and interpersonal skills
- Manage time effectively, prioritising tasks and able to work to deadlines
- Excellent organisational skills
- Accurate data entry
- Consistency
- Methodical
- Being able to problem solve

We are looking for someone to join our team that has experience in office administration and supporting a wider team. This person would have strong attention to detail and be comfortable multitasking. Be proactive and use own initiative.

**What do we expect from you**
- Positive attitude
- Excellent telephone manner
- Good sense of humour
- Professional and high standard approach to work
- Drive and determination
- Ability to adapt and be flexible to changing situations.
- Team focused
- Reliable and dependable
- Add value to the organisation

**Interview Process**:
Stage 1: Telephone Screening. This generally lasts between 10 and 15 minutes.

Stage 2: Microsoft Teams interview with our Business Management Team. You may be asked back for a second interview.

Stage 3: Second Interview face to face with our Senior Management Team.

Stage 4 : A call with our Executive Director to run through a job offer, set expectations and confirm any outstanding questions.

Final Stage: An offer letter is sent with an agreed start date. Welcome to the Total IT Team

**Why work at Total IT**

A recent team survey gives you an insight into the work life here at Total IT:
"Great people", "The atmosphere makes me want to come into work each day"

Joining us on a finance role, expect a warm welcome, and to be treated fairly and professionally with top-up training to help you meet your own goals.

**Salary**: From £23,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Experience**:

- Administrative experience: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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