Hotel Receptionist

2 weeks ago


London, United Kingdom Best Western Northfields Ealing Hotel Full time

Best Western Northfields Ealing Hotel is a boutique hotel just opposite Northfields Ealing Tube Station. This Stylish accommodation is only 20min by underground from central London and all attractions.

We are currently looking for a talented, smart, efficient, organised, friendly staff member to join our new team.

Our hotel is a great place where you can do great things as an individual and as a team. We will offer you to work in a very friendly environment but most importantly we offer the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. Our aim as a hotel is to make a difference by offering our guests the very best impression, warm welcome and consistently phenomenal service throughout their memorable stay.

Your responsibilities will be:

- Ensuring high levels of customer service at all times and that the guests expectations are met at all times as per Brand Standards
- Adhere to all internal policies and procedures
- Extensive Health & Safety checks including all internal and external doors and windows are locked, keeping intruders out, noting any strange activities, and regular patrols of the hotel.
- Training of new and existing team members.
- Have a good knowledge of local area
- Ensuring hotel security, safety of guests including provision of first aid and taking control in an emergency situation
- To ensure that daily task sheets are completed by the team on shift
- Management of reception and participate in reservations and booking queries
- Any other duties that may be requested by the management
- Ability to work on your own

**Job Type**: Part-time/ Full-time

**Salary**: From £10.50 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- London, W5 4UB: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

Work Location: One location

**Salary**: £10.50 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- London, W5 4UB: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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