Hotel Receptionist

2 weeks ago


London, United Kingdom Henrietta Hotel Full time

**Job**: Hotel Receptionist at Henrietta Hotel

**Based in**:Covent Garden, London

Full time - £24.000 gross per annum

**DUTIES AND RESPONSIBILITIES**
- Greet and assist all guest as soon as they come in.
- Manage all operations involving the customer's visit to the reception: check-in, check-out, currency exchange, invoicing, accommodation, information, bookings, concierge services.
- Respond to all guest questions and requests, offering a personalised service adapted to each request.
- Ensure that a high level of customer service is always provided, respecting our quality standards.
- In coordination with the Front Office Manager, deal with customer complaints.
- Ensure the good communication and coordination between the hotel's departments (Housekeeping, and F&B).
- Coordinate security at the front desk in order to maintain a high level of safety for all our guests, goods and material, including key inventory and guest’s belongings.
- Participate in the management of the hotel’s switchboard, inform customers, and redirect calls.
- Assist with administrative tasks at the front desk, maintaining efficient administration within the department, preparing, and submitting operational reports on time.
- Ensure that the workspaces are well kept and that the entrance to the hotel is pleasant.
- Ensure all equipment of the department is kept clean and in good working condition.

**ABOUT YOU**

A Hotel Receptionist is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude and skills that follow:

- Social, engaging and motivated.
- Flexibility to respond quickly and positively to a range of work situations.
- Be well spoken with excellent communication skills.
- Knowledge as well as abilities in other languages would be beneficial.
- Attention to details and customer needs.
- Proficiency with Microsoft Office Suite and PMS (Oracle, Opera, Micros).

**ABOUT US**

The Experimental Group was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele.

Celebrated for bringing the cocktail bar culture to Paris, the Experimental Group operates Experimental Cocktail Club bars in Paris, London, Venice and Verbier; wine bars, Compagnie des Vins Surnaturels, in Paris, London and New York City; restaurants and beach clubs in Menorca, Verbier, Paris, Venice, Ibiza and London; and hotels in London, the Cotswolds, Paris, Ibiza, Verbier, Menorca, Venice and Biarritz.

Our philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests.

Henrietta Hotel opened in 2017 in the heart of Covent Garden, the hotel is composed of 40 rooms, divided in two buildings. The restaurant on the ground floor has been launched by Italian Supper Club last November. Drawing inspiration from the Italian food tradition, the menu explores new interpretations using local ingredients and products. The team mainly works with seasonal products and offers menus that are rich, generous and diverse.

**WHAT IT IS LIKE TO WORK FOR US?**

Whether you’re looking for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer:

- On the job and personalised training to develop the technical and managerial skills necessary to develop a clear career path.
- Possibility of inner company mobility within our foreign venues such as Italy, France, Spain or Switzerland.
- Staff discounts and benefits.
- Pension scheme.

INDHOTEL


  • Hotel Receptionist

    6 days ago


    London, United Kingdom Arriva Hotel Full time

    We are looking for a receptionist for a two stars hotel.. . If you are interested, please, apply and I will invite you to an interview.. . - Immediate Start!. - Full time job. - Starting with £11.75 - £12.25 per hour. - Experience would be an advantage but not necessary. - Training provided Experience: Required Languages: English – Advanced ...

  • Hotel Receptionist

    9 hours ago


    London, United Kingdom Garden Court Hotel Full time

    **Who are we?** The 19th-century **Garden Court**Hotel is superbly situated in **Kensington Gardens** **Square**. It offers stylish, family-run accommodation, a **short walk**from **Bayswater Underground Station, and also Paddington Railway Station**. The hotel is located in fashionable Notting Hill, close to Portobello Antiques Markets and the Royal...

  • Hotel Receptionist

    7 days ago


    London, United Kingdom Mayflower Hotel Full time

    We are growing and have a rare opportunity to join our fantastic small team at the Mayflower Hotel in Trebovir Road. We have 47 bedroom 4 star hotel in Earl's Court, London. We are looking for a full time receptionist to join our team. As receptionist, you are responsible for making all our guests feel welcome when they stay with us. The successful...

  • Hotel Receptionist

    6 days ago


    London, United Kingdom Judd Hotel Full time

    We are growing and have a rare opportunity to join our fantastic small team at the Mayflower Hotel in Trebovir Road. We have 47 bedroom 4 star hotel in Earl's Court, London. We are looking for a full time receptionist to join our team. As receptionist, you are responsible for making all our guests feel welcome when they stay with us. The successful...

  • Hotel Receptionist

    7 days ago


    London, United Kingdom Henrietta Hotel Full time

    **Job**: Hotel Receptionist at Henrietta Hotel **Based in**:Covent Garden, London Full time - £24,383 gross per annum **DUTIES AND RESPONSIBILITIES** - Greet and assist all guest as soon as they come in. - Manage all operations involving the customer's visit to the reception: check-in, check-out, currency exchange, invoicing, accommodation, information,...

  • Hotel Receptionist

    1 week ago


    London, United Kingdom Crestfield hotel & Angus hotel Full time

    Hotel Receptionist required for busy budget family managed hotels near Kings Cross, WC1, London. We are looking for smartly presented individuals that are looking for long term, full time and permanent employment and are prepared to work in a busy environment. We offer, once training has been completed, **12h daytime shifts**. Usual Shifts 7am-7pm or...


  • London, United Kingdom Victoria Inn Hotel Full time

    **Victoria Inn Pimlico Hotel** **Position: Hotel Night Receptionist** **Location: Pimlico/Victoria** **Full-time or Part-time, Permanent** **£10 per hour** We are looking for an enthusiastic Night Receptionist to join our team. You will be responsible for promoting a professional image to guests and offering assistance with a prompt and helpful...

  • Hotel Receptionist

    7 days ago


    London, United Kingdom The Bradford Hotel Full time

    We are growing and have a rare opportunity to join our fantastic small team at the Blandford Hotel. We are a newly refurbished, 34 bedroom 4 star hotel between near Baker Street Tube Station. We are looking for a full time receptionist to join our team. As receptionist, you are responsible for making all our guests feel welcome when they stay with us. The...

  • Hotel Receptionist

    1 day ago


    London, United Kingdom The Bradford Hotel Full time

    We are growing and have a rare opportunity to join our fantastic small team at the Blandford Hotel. We are a newly refurbished, 34 bedroom 4 star hotel between near Baker Street Tube Station. We are looking for a full time receptionist to join our team. As receptionist, you are responsible for making all our guests feel welcome when they stay with us. The...

  • Hotel Receptionist

    8 hours ago


    London, United Kingdom The Lanesborough Hotel Full time

    **Reception Agent** We are looking for an enthusiastic and passionate individual to join our fantastic Front Office team. As a **Receptionist** you will be the welcoming face of the hotel ready to create the perfect first impression; always ready to provide exceptional service in a professional and efficient manner. We constantly strive to connect with our...

  • Hotel Receptionist

    7 days ago


    London, United Kingdom Queens Hotel Ltd Full time

    Queens Hotel are currently looking for receptionists to join our friendly and welcoming team. The Queens hotel is a privately owned hotel which is situated minutes walk away from the Finsbury Park Station (Piccadilly Line). You will be required to work in the Hotel's bright, clean and modern reception area where you have a well equipped desk with a...

  • Hotel Receptionist

    9 hours ago


    London, United Kingdom Queens Hotel Ltd Full time

    Queens Hotel are currently looking for receptionists to join our friendly and welcoming team. The Queens hotel is a privately owned hotel which is situated minutes walk away from the Finsbury Park Station (Piccadilly Line). You will be required to work in the Hotel's bright, clean and modern reception area where you have a well equipped desk with a...

  • Hotel Receptionist

    7 days ago


    London, United Kingdom Bayswater Inn Hotel Full time

    Park Avenue Hotels, We have 3 hotels which are located minutes away from 3 underground stations which are Notting Hill Gate, Queensway & Bayswater and is the ideal place for anyone looking to start a role in a customer service environment. We are a great team and we show it everyday through our customer service. We are currently recruiting since we are...

  • Hotel Receptionist

    4 days ago


    London, United Kingdom Mercure Hotel Bloomsbury, 134 Southampton Row, London WC1B 5AF Full time

    Hotel Receptionist **Duties**: - Greet and welcome guests as they arrive at the hotel - Check-in and check-out guests, ensuring all necessary information is collected accurately - Provide guests with information about hotel amenities, services, and local attractions - Handle guest inquiries and resolve any issues or complaints in a professional and timely...

  • Hotel Receptionist

    9 hours ago


    London, United Kingdom SMR Facilities Management Ltd Full time

    Our client, a boutique hotel with 50 rooms, are searching for an experienced receptionist to join their team. Hotel Receptionist responsibilities include guest check-ins and check-outs, answering phones and managing bookings. You are the welcoming face of the hotel so excellent customer service skills are essential. A minimum of 12 months experience as a...


  • London, United Kingdom Queens Hotel Ltd Full time

    Queens Hotel are currently looking for receptionists for night shifts (some days included) to join the friendly and welcoming team. The Queens hotel is a privately owned hotel which is situated minutes walk away from the Finsbury Park Station (Piccadilly and Victorian Line). You will be required to work in the Hotel's bright, clean and modern reception area...


  • London, United Kingdom The Westbourne Hyde Park Hotel & The Crescent Hyde Park Hotel Full time

    **Hotel Receptionist, Pay rate: £12.00 per hour (Full time)** **Hotels: The Westbourne Hyde Park Hotel & The Crescent Hyde Park Hotel** **Address: 51 Gloucester Terrace London W2 3DQ** **Position**: Immediate start - Reports to Manager **Job Objective**:To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all...

  • Hotel Receptionist

    1 day ago


    London, United Kingdom St Giles London Full time

    We are looking for a **RECEPTIONIST **to join the Front Office team at the St Giles Hotel in London**.** St Giles London offers the city’s best value for honest comfort and incredible convenience. Located in the heart of the historic West End, London’s main commercial and entertainment centre. Our mission is to bring the St Giles experience to life by...

  • Receptionist

    1 week ago


    London, United Kingdom Lansbury Heritage Hotel Full time

    Lansbury Heritage Hotel is a brand new luxury boutique hotel in E140AE,Ppolar. There are 34 rooms, restaurant, SPA, conference room and fitness room facilities. **Receptionist** As the first point of contact for our guests, the front desk Receptionist is responsible for providing a professional and courteous experience to all guests, ensuring their...

  • Hotel Receptionist

    9 hours ago


    London, United Kingdom The Columbia Full time

    The Columbia is looking for enthusiastic and talented people to provide outstanding service to our guests and to ensure the hotel’s standards are at the highest level at all times. We are currently recruiting for a Full-Time Hotel Receptionist to join our Team. Who we are: The Columbia is family owned hotel in Lancaster Gate, overlooking Hyde Park, just...