Hotel Receptionist

2 weeks ago


London, United Kingdom Bayswater Inn Hotel Full time

Park Avenue Hotels, We have 3 hotels which are located minutes away from 3 underground stations which are Notting Hill Gate, Queensway & Bayswater and is the ideal place for anyone looking to start a role in a customer service environment. We are a great team and we show it everyday through our customer service. We are currently recruiting since we are maximizing the level of guest related services after the Pandemic.

If you have good customer service skills and like working in the hotel environment, we don't mind if you don't have experience as we can teach you, of course if you do will always be a plus.

As a Receptionist, your key focuses will be on Guest satisfaction and helping them where a very strong part of your daily tasks will include helping groups and individual guests.

Your main responsibility is facing the guests and to ensure their needs are looked after. You will be in most instances the first point of contact for all of our Guests, by phone or in person. You should be able to make it count.

You will be responsible for tasks relating to check in/ check out, customer service & helping guests. Knowledge of the area will be an advantage. You will also be responsible for guest queries and their requirements, for ensuring that the level of service delivered to our guests is of the highest standard in a professional manner.

You will be reporting to the Duty Manager and will be working with a team of energetic people.

Duties and responsibilities will include:

- Greeting & welcoming guests
- Dealing with guests’ inquiries and assistance,

**Job Types**: Full-time, Permanent

**Salary**: From £10.00 per hour

**Job Types**: Full-time, Permanent

**Salary**: From £10.00 per hour

Schedule:

- 12 hour shift

Ability to commute/relocate:

- London, W2 4NT: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hotel & Accommodations Guest Services Staff: 1 year (preferred)

Application deadline: 15/01/2023
Reference ID: REC


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