Business Support Manager

3 days ago


Huddersfield, United Kingdom Reed Business Support Full time

We are currently recruiting on behalf of our Public Sector client who have a requirement for a Business Support Manager (Grade 8) - immediate start.

Hours of work are 37 - Monday to Friday

This is an exciting opportunity to work for the Improvement and Relationships Team within Communities and Access Services under the Adults, Housing and Health Directorate.

The team are currently working on two key areas which cover Local Area Co-ordination and Project Management.

You will be based in Huddersfield Town Centre, though currently the teams are working from home or out in the community.

The main purpose of the role is to deliver an effective, flexible and responsive business support service, ensuring effective and appropriate systems are developed, implemented, maintained and monitored to support the work of the team, manager and service.

Main duties:

- Complex and specialist word processing
- Provision of specialist technical admin support and advice
- Data processing (adaptations, development, input and retrieval)
- Information and records management
- Resolution of complex enquiries and complaints
- Accountable for expenditure from an agreed budget, or account for cash, cheques, invoices, etc.
- Undertake specific projects and research as directed
- Analysis and production of management information
- Purchasing of supplies and services
- Management of a team
- Management of workflow within the team

Person spec:

- Experience of providing business support services in a large organization.
- Ability to plan, develop, monitor and review the use of financial resources.
- Knowledge of project management techniques, and the ability to prioritise and manage ongoing project work.
- Literacy skills to be able to produce complex and specialist documentation.
- Numeracy skills to be able to produce statistical information and deal with, for example petty cash.
- Business Administration NVQ Level 3 or able to demonstrate equivalent skills.
- Demonstrates and promotes excellent customer service at all times.
- Is committed to personal and career development and is willing to undertake further training.
- Flexible and adaptable approach to working within the team.
- Able to travel to meetings at different work locations when required.
- Ability to undertake line management responsibilities including effective leadership, supervision, support and training.
- Ability to provide an accurate recording meetings in the form of minutes prepared in a timely manner.



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