Outreach Officer

3 weeks ago

Reading, United Kingdom Smart Works Reading Full time

Every woman who comes to a Smart Works centre is referred by another organisation or charity. Across the UK, over 400 organisations refer women to Smart Works, including job centres, refuges, prisons, work programme providers and other charities.

Without referral partners, Smart Works would not be able to reach women in need and help them to succeed at interview, thereby starting a new chapter in their lives. Building and nurturing these partnerships is central to our work and success at Smart Works Reading.

As our Outreach Officer you will be responsible for looking after and developing our important partnerships with our referrers.

Based at our centre in Reading, you will work and travel across Berkshire to conduct outreach to ensure Smart Works receives consistent referrals and performs well against our ambitious targets to help more women year or year. In practice, this will include attending meetings with partners, organising events to showcase our service and managing all referral communications.

You will be part of the wider service delivery team in Reading, supporting on the running of the centre to the highest possible standard. This will enable you to understand and speak to the support available to unemployed women in Berkshire and what specifically Works Reading can do to increase this support.

Smart Works Reading has an umbrella organisation, Smart Works Charity based in London, and there may be some infrequent travel to London. There will be liaison with the London team to support induction and training, plus participation in regular on-line meetings, phone calls and attending our annual conferences.

As Outreach Officer, you will be performing the following duties:

- Managing referral partner relationships across Berkshire, nurturing existing relationships and onboarding new partnerships.
- Undertake research and creating project plans to set briefs or funding to engage referral partners.
- Organise, deliver and attend events across Berkshire that increase referrals to Smart Works Reading.
- Analyse and manage a robust database of current referral data and potential referral partners, to identify opportunities, priorities and share successes.
- Share regular, engaging communications with referral partners.
- Pilot new initiatives and ideas with referral partners to increase and maintain engagement.
- Support the smooth running of the Reading centre, such as by answering calls and booking appointments.

**Job Types**: Full-time, Part-time
Part-time hours: 18-24 per week

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

COVID-19 considerations:
Yes

Ability to commute/relocate:

- Reading, RG1 4QA: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- community outreach: 1 year (preferred)

Willingness to travel:

- 75% (preferred)

Work Location: One location

Reference ID: Outreach Officer

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