Customer Service Advisor
3 weeks ago
An exciting opportunity for a Customer Service Advisor - part time to join a well-established Pensions provider, based in the Wirral. You will be working within the Pensions team, speaking to existing customers, advising them on any queries.
**Client Details**
Our client are a well-established Pensions provider based in the Wirral, they are currently going through a period of growth and are looking for Customer Service Advisors - part time to join their Pensions team on a part time basis. Our client offers greatcareer progression and excellent benefits.
**Description**
Duties of the Customer Service Advisor - part time will be:
- As a Customer Service Advisor you'll be supporting customers with pension queries
- You'll work with customers over the telephone, giving them essential support and dealing with a wide range of queries.
- Advising on the range pension products available
- Problem and query resolution
- Ability to manage and prioritise workload
**Profile**
- To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
- Ability to work well under pressure.
- Experience in a customer focused role is preferable.
- Excellent verbal and written communication skills.
- Strong IT skills
**Job Offer**
Salary £20,000 pro rata
Great company benefits
Excellent staff discounts
Hours - Monday - Friday 9am - 5pm - 21 hours per week, working on a part time basis, 3 days per week
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