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Client Services Executive
2 months ago
**Client Services Executive**
Our client is a dynamic, creative Marketing and Events agency who support world leading organizations to create innovative, engagement communication projects
The Client Services Executivewill support the assigned Account Management team and a portfolio of clients. This role will be responsible for supporting this team throughout the event sales process from project inception through to event delivery.
**Tasks**
- Liaise with a client’s stakeholder to discuss new projects and prepare initial follow ups including proposals and initial budget guidance.
- Support with the Marketing Strategy ranging from client case studies to social media campaigns.
- Supporting the preparation and timely delivery of stakeholder proposals.
- Follow up with clients post Event to gather feedback and discuss future projects that are being planned.
- Supporting the team on client business reviews through collation of feedback and additional Account data that will support the reviews.
- Preparation and delivery of client feedback & case studies (both internally & externally).
- Lead on the project handover with the Operations team ensuring timely responses for the clients and clear briefings to internal team members.
- Prepare initial budgets as directed by Senior Account Lead/Account Lead
- Reviewing post event reports in conjunction with relevant operational teams
- Creation of client presentations to agreed deadlines post event.
- Ensure compliance with client and company brand guidelines.
- Work collaboratively with Peers and all teams to ensure effective delivery of all client projects, including travelling on site as required.
**Package**
- Based in Leatherhead
- 9.00am - 5.00pm - Attend the office a minimum of 3 days per week (Monday, Tuesday, and Thursday)
- £25,000 - £30,000 + discretionary annual bonus
- 25 days holiday per year plus bank holidays
- Health Insurance
- Pension 4% contribution
- Childcare Vouchers
- Commission for all New Client Business introduced (% paid for the first year of business)
- Flexible Working
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