Administration Officer

2 weeks ago


Ashford, United Kingdom Kent County Council Full time

Advert
This is an excellent opportunity for someone who can efficiently handle pressure and manage multiple conflicting priorities within a small and friendly team
- Careline (Kent Enablement at Home, out-of-hours service).

The role requires excellent communication skills and phone etiquette. Maintaining confidentiality and handling complex matters with tact and diplomacy is crucial when dealing with individuals requiring support and the support staff working in the community.

Careline Team operates year-round, from 06:30-09:00 and 17:00-22:00 Mon-Fri, and 07:00-22:00 on Sat, Sun, and Bank Holidays. The employee will have the option to work remotely but must be able to travel to Kroner House, Ashford, for induction, training and, in case of network failure, potentially on short notice.

We are seeking an Administrative Officer to work 8.75 hours per week over a 4-week rota as follows:
**Week 1**

Tuesday 06.30 - 08:30 (2 hours)

Saturday 08:30 - 14:00 (5.5 hours)

Sunday 09:00 - 14:00 (5 hours)

**Week 2**

Tuesday 06.30 - 08:30 (2 hours)

Sunday 07:00-12:00 (5 Hours)

**Week 3**

Tuesday 06.30 - 08:30 (2 hours)

Saturday 08:30 - 14:00 (5.5 hours)

Sunday 16:00 - 22:00 (6 hours)

**Week 4**

Tuesday 06.30 - 08:30 (2 hours)

**Total 35 hours over 4 weeks = 8.75 hours per week.**

There will be the opportunity to work extra hours to assist in keeping the service up and running.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specificatio

Contact Details
- For further information, please contact:_

About The Company



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