Lettings Progressor

2 months ago

London, United Kingdom Dexters Estate Agent Group Full time

**Key Responsibilities**:

- Handling all deal progression on offers and being pro-active in solving problems where necessary to ensure the efficiency on each deal from start to finish
- Ensuring that prospective tenants are advised of the lettings procedure, referencing and provided with information on tenancy documents, including clauses and terminations.
- Loading of databases with relevant documentation and ensuring integrity of data
- Utilizing the administration reports which are generated from P2 Gold
- Tenancy deposit registration/renewal deposit registration/un-protection
- Liaising with other departments to ensure that the property is ready for the new tenancy
- Arranging property cleanings, inventories and actioning special requirements agreed on the offer
- Raising work orders and approving invoices on the system
- Ensuring property compliance regarding EPC, EICR, HMOs and all other licensing requirements
- Creating new properties and Landlord records, processing change of tenancies and ownerships on the system
- Thorough understanding and communication with Spark Energy and other utility providers
- Understanding Landlord funds and payment requisition forms
- Understanding of building, content, rent insurance and eviction cover
- Handling the calls, taking and passing the messages
- Assisting with customers’, clients’ and suppliers’ enquiries in the office
- Following and promoting the Company, office and client support standards
- Being a brand ambassador and building own personal brand
- Preparing training plans and training new starters
- Identifying process inefficiencies and suggesting improvements
- Managing updates in processes in line with compliance/legislative updates
- Attending lettings morning meetings at least once a week in order to maintain excellent lines of communication between the functions
- Attending Heads of Departments quarterly meetings to present departments progress for previous quarter
- Providing adequate handovers to the team and covering for any absences
- Completing of all other business administration duties and projects as assigned

**Skills Required**:

- Commitment to provide the highest level of customer service
- Exceptional organizational, time management and prioritising skills
- Ability to work under pressure, multi-tasks to meet strict deadlines
- Outstanding attention to details
- Being able to work on own initiative and ability to identify systematic improvements as required
- Proficient on learning new computer systems and technology
- Knowledge of property and/or law experience desired

**Company Statement**:
In accordance with the alignment initiative at LiFE Residential, all employees’ titles will have to be uniform across the Company irrespective of location. The job description is a list of tasks clearly illustrated the duties that you are required to perform and may vary depending on the needs of the business. This list is by no means an exhaustive list of responsibilities. The role may evolve and more responsibilities would be added to the current job description or delegated as and when necessary.

**Salary**: £27,000.00-£30,000.00 per year

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