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Aftersales Advisor

4 months ago

Bridgend, United Kingdom Reed Business Support Full time

Are you looking to join anglobal manufacturing company that are aleader supplier and specialise in manufacturing machinery, as an National AftersalesAdministrator? Would you like to work for a company where there is great scope for progression, witha fun friendly culture based in their South Wales office?

What you’ll be doing:

- Providing excellent customer service
- Data entry
- Working on new and existing contracts
- Updating spreadsheets and databases
- Responsible for providing aftersales support
- Amending contracts and paperwork onto the system
- Liaising with customers and internal departmentfor delivery times
- Updating the CRM database

What you need: (required skills and quals)
- Experienced in being an excellent communicator
- Experience working in a similar role
- Strong initiative
- Attention to detail
- Excellent customer service
- Confident using Excel
- Understand KPI’s and how they are met

What you’ll get:

- Flexible working
- On site parking
- Pension scheme
- 25 days holiday (plus bank holidays)
- Great fun, friendly culture
- Free on site parking
- Scope for progression