Food Services Supervisor

5 months ago

London, United Kingdom Marriott International, Inc Full time

**Job Number** 24090768

**Job Category** Food and Beverage & Culinary

**Location** London Marriott Hotel County Hall, London County Hall, Westminster Bridge Road, London, London, United Kingdom VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**Explore our very big world.**

We are looking for a passionate Food Services Supervisor (F&B Reservations) to join our wonderful team at London Marriott Hotel County Hall and our awarded Gillray’s Steakhouse & Bar.

Work in London’s most photographed destination

**The impact you'll make**

As our Reservations Supervisor, you'll be responsible for taking dining reservations from guests and recording any special requests or occasions to relay to the kitchen team and management. You'll make sure that your team is informed about the diner forecast of the day so they can provide the exceptional service to the guests, making them feel special and wanting to come back for more.

**What you'll do**
- Be expected to maintain the highest standards of hospitality and service in the outlets.
- Answer phones and manage guest requests.
- Increase revenue for all Food & Beverage outlets through efficient planning and execution of outlet events.
- Book restaurants for private events and functions.

**What we're looking for**
- A warm, people oriented demeanor
- Strong communication skills (verbal, listening, reading and writing)
- Innovative
- Pro-active & reliable
- Ability to work alone and in a team
- Supervisory skills

This role may also require the ability to move and lift objects weighing up to 50 lbs. In addition, you’ll need to be able to reach overhead and below your knees, including bending, twisting, pulling and stooping, and move over uneven or sloping surfaces. Prior to employment, we’ll ask you to complete safety training and certification.

**Perks you deserve**

We’ll support you in and out of the workplace by offering:

- Team-spirited co-workers
- Encouraging management
- Wellbeing programs
- Learning and development opportunities
- Discounts on hotel rooms, gift shop items, food and beverage
- Recognition programs

**You’re welcomed here**

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

**LONDON MARRIOTT COUNTY HALL**

Embrace history and luxury at London Marriott Hotel County Hall, located in bustling South Bank, steps away from Westminster Bridge. Occupying London’s former City Hall, our hotel embodies the city’s storied history and quintessentially British spirit. A destination like no other. County Hall tucks inspiration around every corner. We relieve stressors and anticipate every need of our guests in this beautiful space steeped in heritage.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing g

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