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Onboarding Coordinator

4 months ago

Hemel Hempstead, United Kingdom NHS Professionals Full time

**This role requires travel and you must have a drivers licence with access to a car**

**Do you enjoy meeting people and pride yourself on good customer service? Do you want to support NHS Professionals by placing people into places to care?**

**Role summary**:
We are recruiting an Onboarding Administrator to support TUPE transferring flexible workers with onboarding to NHS Professionals. Onboarding Coordinators are responsible for carrying out initial Right to Work checks and reviewing/repairing compliance.

You will provide an outstanding onboarding applicant experience, handholding the applicant through the process to reduce the time it takes to book their first shifts and the number of restrictions applied to a profile, ensuring they are fully compliant (in line with Home Office and NHSP guidelines) and remain compliant throughout their time with NHSP and can access shift without delays.

**Skills/Responsibilities**:

- Identifying opportunities to improve processes
- Adhering to regulations, policies, and procedures
- Meeting colleagues face to face on site and ensuring compliance processes are followed
- Working with confidential/sensitive information
- Keeps others updated and informed of progress
- Can look for ways to make life easier

**To be considered for this exciting opportunity you must be able to demonstrate the following**:

- Strong customer service experience
- Excellent interpersonal skills including relationship building and influencing skills
- Ability to act on feedback
- A desire for continual improvement
- Determination and commitment to meet agreed deadlines

**To be considered for this exciting opportunity you must be able to demonstrate the following**:

- Strong customer service experience
- Excellent interpersonal skills including relationship building and influencing skills
- Ability to act on feedback
- A desire for continual improvement
- Determination and commitment to meet agreed deadlines

**Job Types**: Full-time, Permanent

**Salary**: £21,300.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership

**Experience**:

- Customer service: 1 year (preferred)

Willingness to travel:

- 50% (required)

Work Location: On the road

Application deadline: 27/07/2023
Reference ID: 3774