Service Improvement Officer

2 weeks ago


Salisbury, United Kingdom Castlefield Recruitment Full time

**Service Improvement Officer - Housing Association - About The Client**:
Castlefield Recruitment are currently working with a national housing association who are looking to appoint a permanent Service Improvement Officer to be part of an exciting, inspirational and creative multi skilled national. The role offers a salary of £34,892 per annum plus £5,800 car allowance.

**Service Improvement Officer - Housing Association - About The Role**:

- To provide high quality multi-skilled support and guidance to operational colleagues and teams against key aspirational frameworks (Wellness, Environment & Culture, Food & Nutrition & Care Practice) using a variety of tools, techniques, and evaluation methods
- To Provide constructive, structured and motivational feedback to drive service improvements and inspire lasting change
- The delivery of a range of themed workshops, home centric coaching sessions and targeted programmes which facilitate reflective and shared learning amongst colleagues and are tailored to individual needs
- To promote and represent the latest research and understanding best practice care

**Service Improvement Officer - Housing Association - What You Need**:

- Proven track record in delivering service improvements within an older people care setting
- An understanding of the UK health and social care systems and regulatory framework and is able to effectively influence external stakeholders
- Educated to degree level or equivalent
- Excellent interpersonal & communication skills - able to engage, influence and constructively challenge at all levels
- Understanding of models of participation and personalisation taking into account lifestyle, physical and mental health needs



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