Software Implementation Consultant
1 month ago
Due to exciting growth plans, we are actively seeking talented Implementation Consultants to join our ever-evolving Storyteq Implementation team. Our Storyteq solutions are disrupting the Martech industry, and as a result we are seeking experienced talent in this field to join us in this exciting journey.
This is a truly unique opportunity that would suit individuals who are looking for an exciting, challenging role with a fast-growing company, giving you experience of implementing a world class enterprise level solution.
Accountabilities:
- Work with new and existing customers to understand and scope their needs, develop configuration, implementation and change management plans to transition from current to future state.
- Full project and program management of implementations
- Leading requirement definition workshops
- Detailed process mapping and solution design
- Process Map integration workflows and advising on data migration
- Working with third party agencies to establish consistent working practices
- Creation and delivery of presentations to senior stakeholders.
- Ensure adherence and best practice toward agreed processes, systems and technologies to facilitate service delivery for all clients
- Manage and adapt agreed project timelines to accommodate any changes and suggest alternative ways of working to enhance efficiencies and effectiveness
- Achieve project timelines and budgets
Desired Experience:
- Technical Implementation experience of a SaaS solution (typically 2-5 years)
- Ideally knowledge of the Mar-tech industry, or a genuine interest to learn
- Systems configuration and implementation experience
- Experience of front-end campaign management tools.
Knowledge & Skills:
- The ability to deal with ambiguity and complexity, to create something out of nothing
- Must be detail orientated
- Proven track record of implementation responsibilities in a client facing role, with management of technical and non-technical stakeholders
- Second-to-none project management & organizational skills - you will be operating in an environment of ever-changing priorities
- Project Management and methodology experience, ideally within the Marketing industry
- Strong interpersonal skills, particularly in communicating and negotiating with others of all levels within the client’s business
- Strong written and verbal communication skills
- Ability to manage time effectively in order to meet deadlines
- Self-motivated with the enthusiasm and drive to continually develop skills and knowledge with ability to take initiative and ownership of projects
- Ability to work on multiple projects to tight deadlines
**Requirements**:
**Benefits**
- **25 days’ holiday + bank holidays** - we understand the importance of you getting some down time.
- **Annual Wellbeing Day** - enjoy an additional day on us to look after your physical and mental wellbeing.
- **Pension Scheme** - helping you save towards your retirement home in the sun
- **Corporate Medical Cash Plan** - claim back the cost of your medical treatments.
- **So many savings **- through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
- **Employee Assistance Programme** - our people are at the heart of everything we do, so if you’re happy, we’re happy.
- **Cycle to Work Scheme** - save on the cost of biking to work.
- **Monthly Employee Awards** - Employee of the Month programme with £250 bonus
- **Raising money for charity including a paid Volunteer Day** - we’re all about giving backand having lots of fun in the process
- **Referral scheme **- know the perfect person to join the team? You could bag £1,000 for a putting a good word in.
- **Wellbeing Programme** - giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
- **Enhanced Family Friendly Leave** - support for you and your family to help you navigate through the craziness of family life.
LI-NW1
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