Group Risk/ Healthcare Senior Administrator

6 months ago

Glasgow, United Kingdom Mercer Full time

**Group Risk/Healthcare Senior Administrator - Mercer Marsh Benefits - Glasgow**

**Hybrid Working Pattern**

**Do you have Group Risk or Healthcare experience and interested in working for a world-class organisation, working with a variety of corporate clients?**

**We have positions in both our Healthcare and Group Risk Corporate Consulting Delivery teams at Mercer Marsh Benefits.**

**What can you expect?**
- As a Senior Group Risk / Healthcare Administrator, you will have good knowledge of Group Income Protection, Group Life Assurance and Private Medical Insurance and provide technical support to clients and colleagues.

**What you will be rewarded with?**
- We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
- Competitive Benefits Package including: 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

**We will rely on you to**:

- Deliver superior analytical and consulting support to consulting teams and clients in a timely manner in line with MMB’s target operating model
- Deal with client and member queries (verbal and written), with support as appropriate in line with service level agreements to ensure timely client delivery
- Provide technical support to clients and colleagues
- Accurately and timely complete and maintain MMB’s systems to achieve set targets whilst adhering to MMB processes
- Take ownership of delivery of tasks, proactively manage own workload and manage client relationships to support retention & growth
- Partner with internal/external stakeholders to achieve best service for client
- Ensure quality of own work through right first time approach
- Develop and maintain appropriate technical and market knowledge
- Attend client meetings as required

**What you need to have**:

- At least 3 years Group Risk/Healthcare experience from either an employer, Broker or Insurer environment
- Excellent written and oral communication skills
- Strong time management and planning/organisational skills, ability to work to deadlines
- Be Client focused and have a working knowledge of Microsoft Office suite

**What makes you stand out**:

- Evidence of continued personal professional development
- Hold industry qualification
- Experience of quality checking of colleagues work to ensure accuracy

**About Mercer**:
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.

**Job Types**: Full-time, Permanent

**Salary**: From £1.00 per year

**Benefits**:

- Life insurance
- Private medical insurance

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Group Risk: 1 year (preferred)
- Healthcare Insurance: 1 year (preferred)

Work Location: Hybrid remote in Glasgow, G2 1AR

Reference ID: R_232721

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