Senior Administrator
7 months ago
**Mercer Marsh Benefits - Glasgow or Birmingham**
Do you have Group Risk or Healthcare experience and interested in working for a world-class organisation, working with a variety of corporate clients?
**Senior Administrator**
We have positions in both our Healthcare and Group Risk Corporate Consulting Delivery teams.
**What can you expect?**
- As a Senior Group Risk / Healthcare Administrator, you will have good knowledge of Group Income Protection, Group Life Assurance and Private Medical Insurance and provide technical support to clients and colleagues.
**What you will be rewarded with?**
- We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
- Competitive Benefits Package including: 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
**We will rely on you to**:
- Deliver superior analytical and consulting support to consulting teams and clients in a timely manner in line with MMB’s target operating model
- Deal with client and member queries (verbal and written), with support as appropriate in line with service level agreements to ensure timely client delivery
- Provide technical support to clients and colleagues
- Accurately and timely complete and maintain MMB’s systems to achieve set targets whilst adhering to MMB processes
- Take ownership of delivery of tasks, proactively manage own workload and manage client relationships to support retention & growth
- Partner with internal/external stakeholders to achieve best service for client
- Ensure quality of own work through right first time approach
- Develop and maintain appropriate technical and market knowledge
- Attend client meetings as required
**What you need to have**:
- At least 3 years Group Risk/Healthcare experience from either an employer, Broker or Insurer environment
- Excellent written and oral communication skills
- Strong time management and planning/organisational skills, ability to work to deadlines
- Be Client focused and have a working knowledge of Microsoft Office suite
**What makes you stand out**:
- Evidence of continued personal professional development
- Hold industry qualification
- Experience of quality checking of colleagues work to ensure accuracy
**About Mercer**:
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.
hybrid
Healthcare employee benefits
Group risk
Group risk employee benefits
Employee benefits
Protection
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