Sustainability Engagement Officer

6 months ago

Cardiff, United Kingdom Cardiff University Full time

The Sustainability Engagement Officer is part of the Carbon Net Zero Team. Based within the Estates and Campus Facilities Division. The Carbon Net Zero Team are a major contributor to delivering on the University’s commitment to be net zero carbon for scope 1 and 2 by 2030. This role will assist with supporting the University’s strategic focus on sustainability and net zero carbon through the delivery of effective communications and University-wide behaviour change and engagement programmes.
- **Job purpose**
This new role, working within the Carbon Net Zero team within the Estates and Campus Facilities department, will engage and assist academic and professional service departments with the implementation of sustainability practices, with a focus on energy reduction. Reporting to the Net Zero Programme Manager, the individual will be required to engage with relevant stakeholders, including senior management across the university to support positive change towards net zero.
- **Duties and Responsibilities**

**Key Duties**
- Provide professional advice and guidance on sustainability and carbon reduction processes and procedures to internal and external customers that will have institute wide impacts, using judgement and creativity to suggest the most appropriate course of action where appropriate, and ensuring complex and conceptual issues are understood.
- Work closely with the University’s Environmental Compliance Officers (ECOs), with support from the Net Zero Team to develop and deliver energy efficiency engagement and behaviour change campaigns to reduce energy wastage and maximise energy efficiency.
- Take responsibility for resolving issues independently within sustainability engagement projects and initiatives where they fall within set role objectives
- Investigate, monitor, and evaluate the effectiveness of the sustainability initiatives and behaviour change campaigns, creating recommendation reports, and communicating the outcome.
- Establish working relationships and develop appropriate communication links with key contacts across Schools/Directorates and others as required to encourage and support their involvement in sustainability projects and initiatives.
- Create specific working groups from colleagues across the University to develop and deliver energy efficiency engagement and behaviour change campaigns to reduce energy wastage and maximise energy efficiency, to achieve university sustainability objectives.
- Plan and deliver specific small scale sustainability communication and engagement projects, co-ordinating and supervising project teams created as needed. This will include the University’s annual sustainability week, Green Impact, LEAF and others as required.
- Develop and deliver effective in-person and digital communication and engagement campaigns, training courses, workshops, and presentations to a wide range of university stakeholders in support of the University’s Sustainability objectives, leading to sustainable behaviour change across the University.
- Undertake a variety of administrative duties to support the department. This will include communication support on carbon reduction projects implemented by the Carbon Net Zero team and other sustainability leads across the University.
- Instruct and guide stakeholders across the University including staff and students, to understand how simple changes to behaviour can reduce energy usage and associated carbon emissions.
- Work closely with other colleagues responsible for communicating strategic priorities, e.g. research, civic mission, and education.
- Keep abreast of sustainability engagement activities in Russell Group/other comparable Universities and share best practice.

**Job Description continued in additional information....**

**Person Specification**

**Essential Criteria**

**Qualifications and Education**

**Knowledge, Skills and Experience**
- Substantial experience of developing and delivering in-person and digital communication and engagement campaigns, training courses, workshops, and presentations to a wide range of internal and external stakeholders within the sustainability discipline.
- Able to demonstrate professional knowledge within sustainability and experience of stakeholder engagement to give advice and guidance to internal and external customers, enabling a desired change in behaviour.

**Customer Service, Communication and Team Working**
- Ability to communicate conceptually detailed and complex information effectively and professionally with a wide range of people, in both writing and face to face.
- Evidence of ability to explore customers’ needs and adapt the service accordingly to ensure a quality service is delivered.
- Proven ability to develop networks in order to contribute towards the university near and long-term sustainability ambitions.

**Planning, Analysis and Problem solving**
- Evidence of ability to solve expansive problems using initiative and creativity; identifying a

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