Software Support Consultant
3 months ago
Do you have software support experience and SQL skills?
- Are you looking to work for a growing organisation with a supportive working environment?
My client is an award-winning software organisation based in Lincoln. Due to expansion, they are looking for a Software Support Consultant to join their team on the support desk, to provide software solutions support to their loyal customers.
**Software Support Consultant - More Information**:
- We are looking for an energetic, personable and enthusiastic individual to help deliver a high-quality support service to customers, promoting high levels of customer satisfaction, loyalty and retention.
- Reporting to the Support Manager, this role will involve working on the support desk responding to and resolving technical software queries.
- Have experience of working in a software support role
- Have good Microsoft SQL skills including manipulating data, writing view and enquiries for reporting purposes. Any scripting experience would be a bonus.
- Have excellent customer service skills
- Be an open and clear communicator - verbal and written
- Demonstrate the ability to learn new systems quickly
- Have strong numerical, analytical and problem-solving skills
- Be self-motivated and able to work under their own initiative
- Have an enthusiastic can-do attitude and be determined to find and provide solutions
In addition, any experience of working in a finance capacity or using / supporting accounting software is a bonus
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00-£30,000.00 per year
**Benefits**:
- Company pension
- On-site parking
- Private medical insurance
- Work from home
Schedule:
- Monday to Friday
Application question(s):
- Do you have good Microsoft SQL skills including manipulating data, writing view and enquiries for reporting purposes?
Work Location: Hybrid remote in Lincoln
Reference ID: Software Support Consultant
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