Sales and Customer Service Administrator

3 weeks ago


SouthendonSea, United Kingdom JLD Recruitment Limited Full time

**Sales & Customer Service Administrator**

Location: Southend on Sea

**Salary**: £22-23k plus commission basic could be as high as £25k with proven experience

Hours: Monday - Friday 9am - 5pm
- Our client is a fun and exciting company to work for. Our client prides themselves as the UK’s leader in the industry, providing unrivalled service with consistent 5-star customer satisfaction. Currently in a stage of fantastic growth, we are looking to expand our Sales team with enthusiastic individuals who have excellent Sales and Customer Service Experience._

**Knowledge Required**:

- Excellent communication and telephony skills
- Good organisational skills
- Ability to work accurately and methodically
- Good numeracy and IT skills
- Reliability and dependability
- Track record of over-achieving sales quota
- Solid communication and interpersonal skills
- Customer service focused
- Friendly, helpful, confident and an engaging personality
- Ability to plan and organise workloads efficiently.
- Flexible approach to duties and tasks
- Smart and Presentable
- Understanding requirements of excellent service and the impact of failure/cost of poor quality.
- Flexible approach to duties and tasks

**Duties will involve**:

- Handle both inbound and outbound calls from new and existing customers in a professional manner
- Assist customers with enquiries regarding the products and services we offer
- Reaching out B2B to Event’s Companies etc.
- Sales Order Processing on our internal RMS System.
- Sending Quotes to pre-existing leads via our internal CRM System.
- Sales Calls Inbound and Outbound
- Accurately describe our product features and benefits to increase your personal sales revenue

**Self-Management;**
- Enthusiastic Team player with a positive contribution to the office ambience
- Excellent timekeeping is essential
- Achievement/Commission Focused
- Makes productive contributions
- Someone who is self-aware, resilient and optimistic.
- Able to prioritise your own workload whilst maintaining an efficient standard
- Excellent communication skills both written and verbal
- Willingness to work alongside colleagues in a team-based environment.

**Other Benefits**
- Contracted benefits for long term employment
- Paid Breaks
- Free Equipment Hire
- Unlimited Commission
- Car Parking

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£25,000.00 per year

Schedule:

- Monday to Friday

Work Location: One location



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