Assistant Operations Manager Ci Projects

2 weeks ago


Keighley, United Kingdom Elevation Recruitment Group Full time

WOW What a role Our client is an exciting Multi-Channel, E-Commerce Retailer that have a 2-year strategy to grow the size of the firm and its supply chain operation to become a £50m t/o business. On trajectory to meet its milestones this year, the businesswants to invest further in its resource and increase it's middle management level for an Assistant Operations Manager.
Accountable to the Senior Management team, you will have solid experience within warehouse supply chain and logistics, understand warehouse management, supply chain and consumer behaviour to help with the Customer Service experience, from basket to deliveryand, if needed, returns back to depot.
This is a leadership role that demands a high degree of personal engagement across the business.
The Assistant Operations Manager plays a pivotal role in coordinating distribution activities to improve shopper experience and order profitability. In addition, you will review and support new policies and systems that drive operational performance and peopleengagement.
**Duties**:

- Guide the future development of distribution to continue growing the service
- Drive improvements for deliveries by collaborating closely with internal teams
- Identify new opportunities to improve warehouse management performance
- Supervise fulfilment, critical metrics and address any real-time issues (e.g. delivery delays, returns increases)
- Management warehousing and fulfilment KPI performance
- People Manage performance in behaviours and development
Background:

- +5 years' proven experience in Ecommerce, On-line Retail or Retail Supply Chain Experience
- Proven experience implementing and optimising people performance in warehousing operations
- Knowledge of fulfilment, logistics, fraud, and customer service best practices
- Demonstrated ability to lead fulfilment with strong KPIs across shopper loyalty, operational KPIs and order profitability
- Strong stakeholder management and ability to communicate openly and collaboratively across the teams and business
- An enthusiastic, positive approach and determination to overcome obstacles
- Results orientation with a focus on quality, efficiency, and operational excellence; attitude of continuous improvement but also the ability to truly innovate
- This is a site based role in Bradford, Keighley, West Yorkshire

**Salary**:

- £40,000 - 50,000 - depending experience
- Pension
- Holiday
- Bonus
- Mon-Fri - days
Assistant Operations Manager (CI Projects & Ops)
Based in Bradford, Keighley, West Yorkshire
If you want to discuss this position in more detail, please contact Carl Walker at Elevation Recruitment Group.
Elevation Recruitment Group's Procurement and Supply Chain division work with a vast range of business across Yorkshire and Humberside, Lincolnshire and East Midlands regions.


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