Aerodrome Operations Stand Planner

2 months ago

London, United Kingdom London City Airport Full time

**Main Purpose of the Job**:

- Reporting to the Aerodrome Operations Manager (AOM), the Aerodrome Operations Stand Planner (AOSP) has the functional responsibility of achieving the Aerodrome Operations mission statement in delivering a safe, efficient and compliant operation which makes best use of available infrastructure, balancing the needs of all stakeholders.
- The AOSP has responsibility for ensuring the efficient allocation of aircraft stands on a tactical basis, maximising available capacity and communicating operational decisions with Aircraft Operations and Ground Handlers in accordance with the LCY Aerodrome Manual, Airside Operating Instructions, and procedures.

**Main Tasks, Roles and Responsibilities of the Job**:

- Undertake roles and responsibilities within the Aerodrome Operations team in manner which reflects both the team’s high-performance culture and is aligned to organisational values. Deliver the operational plan and identify opportunities for continuous improvement within the team. Deliver excellent airline and passenger service, supporting the drive for On-Time Performance (OTP) standards. Complete duties as assigned by the AOM.
- Complete Aerodrome Operations Control responsibilities and duties in accordance with procedures and instructions.
- Coordinate with fellow AOSPs as well as the Senior Aerodrome Operations Officer (SAOO) and Aerodrome Operations Officers (AOOs) to ensure tasks are carried out. Ensure the AOM is kept fully briefed about the changes in the day-to-day operational status of the aerodrome.
- Complete and submit safety and occurrence reports (Including MOR’s) using the Centrik reporting system for onward analysis and investigation by the SAOO, the AOM, the Head of Aerodrome Operations (HAO) and the Safety Unit. Provide a first line of response to any incident or accident occurring airside including liaison with internal departments and external stakeholders. Where trained to do so, render first aid as and when required. Ensure accident reports are completed in a timely fashion.
- At a tactical level, dynamically manage and monitor the allocation of aircraft stands and gates, taking into consideration total airport capacity, total aircraft stand capacity, individual aircraft stand capacity relating to maximum aircraft dimensions that that aircraft stand can accommodate, runway occupancy, peak demand and flow restrictions, caused by low visibility and other environmental and operational factors, CTOTs and other factors.
- Notify Aircraft Operations of imminent inbound aircraft in a timely manner to ensure stands are able to be prepared for their arrival.
- Seek to achieve the most operationally efficient aircraft stand and gate plan, given all external factors, as far as is reasonably practicable. This shall include reducing operational disruption, improving the passenger experience, and fulfilling customer airline requests, as far as is reasonably practicable. Support the Aircraft Operations team in achieving efficient and on-time aircraft turnarounds.
- Exercise positive control over all aircraft stands and gates. Be the point-of-contact between Aerodrome Operations and Aircraft Operations, Ground Handlers and customer airlines for all matters relating to the allocation of aircraft stands and gates. Coordinate changes to previously allocated aircraft stands and gates to ensure disruption is minimised.
- Exercise control over all aircraft movements operating into, and out of the airport. Ensure that all airport systems, including FIDS, Veovo, RMS and CFMU are accurately updated to provide correct information to airport departments, external stakeholders including Ground Handling Service Providers (GHSPs) and customer airlines as well as passengers. Ensure aircraft registrations are updated correctly either manually or via automated systems.
- Complete administrative tasks including, but not limited to updating the AO database, wildlife strike reports, issuing of NOTAM’s.
- Communicate impact, disruption and general information relating to the operation in a timely manner to internal and external stakeholders.
- Manage ad-hoc aircraft slot requests from ACL. Act as the out-of-hours approver for ad-hoc aircraft slot requests through ACL OCS. Assess available aircraft stand capacity, coordinating with the Jet Centre and the AOM as appropriate to decide on whether additional aircraft can be safely accommodated, whilst maximising potential revenue generating opportunities. Responsible for updating airport systems with correct information for billing purposes.
- Ensure that key operational data such as registrations, call signs and passenger figures are correct. Update IT systems including Veovo, RATT and RMS are updated on a regular basis. Review systems for accuracy and that delay codes, where used, are correct. Review data for accuracy to ensure that the airport correctly bills users in accordance the LCY Fees and Charges document, maximising available reven

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