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R2r102619 - Court of Protections Officer

2 months ago

SouthendonSea, United Kingdom South End City Council Full time

Your New Organisation:
Southend on Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the Southend 2050 ambition and make lives better for the people of Southend.

Working for Southend on Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovate environment, with the benefit of flexible working practices to support a positive work life balance. As a Unitary Authority we are responsible for all local government functions ranging from social services, transport, public health and parks through to planning, trading standards, community safety and education, so we offer a wide range of career opportunities. The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference.

Your new role:
The Court of Protection Team works to protect the finances for vulnerable adults in Southend. We act on instruction from the Court of Protection and Department for Work and Pensions in receiving and paying out money and also protecting property and belongings.

Excellent communication and people skills are essential because of the daily contact with vulnerable clients and their families, both on the telephone and face to face. These skills are also extended to social work professionals, the Court, and Department for Work and Pensions. You will liaise effectively in order to provide an efficient service, responding to queries in a helpful, timely and courteous manner. Attendance at multi agency meetings held according to Southend Protection of Vulnerable Adults policy may be necessary.

What you'll need to succeed:
To be successful in this role, it is essential that you have good levels of numeracy and literacy and possess the ability to analyse financial data. You need to have strong communication and interpersonal skills as you will be liaising with various stakeholders. You need to be able to work on your own as well as be part of a team and you must be able to manage your own workload. Previous experience of internet banking is highly desirable in this role.

Ability to use various MS packages especially Teams and Excel is vital to be successful in this role. Accounting / Finance background would be advantageous but not essential.

What you'll get in return:
When joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working, salary car sacrifice scheme and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training. A full list of benefits provided by Southend Council can be viewed on the "Why Work For Us?" tab.

What you need to do now:
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