Centre Receptionist

2 weeks ago


London, United Kingdom Cobalt Recruitment Full time

Location:
London, Greater London
- Sector:
Business Services & IT
- Job type:
Permanent
- Salary:
£26000.00 - £28000.00 per annum
- Job ref:
JN -012024-81240_1706540400
- Published:
29 January 2024
- Expiry date:
29 March 2024
- Start date:
ASAP

**Centre Receptionist**
**Angel, London**
**£26K - £28k per annum**

Are you an experienced Receptionist, with a few years of customer-facing experience under your belt?

This could be your ideal next step

I am working with a large, London-based company that manage their own portfolio of serviced office spaces. They have multiple locations across London and are now seeking an experienced Receptionist to oversee the day-to-day running of their Business Centre located in the heart of Angel.

**Core responsibilities**:

- Assisting with the day-to-day running of the reception desk.
- Be the first point of contact for any customer queries, ensuring to maintain a positive approach and high level of professionalism throughout.
- Monitoring the on-site stationary and the usage.
- Work closely with the two senior managers in the daily operations of the business.
- Liaising with the management team to remain up to date of any company policy changes, and/or product/service knowledge.
- Handle customer complaints, providing appropriate solutions within a prompt time frame.
- Maintain and build relationships with existing/potential clients, through open and interactive communication.
- Keep a record of client interactions, accounts, and updated documentation
- Always going the extra mile to engage customers.
- Take part in managing regular building events and activities.
- Use relevant social media platforms to increase brand awareness to the local community.
- In the event of a fire, assume the role of Senior Fire Marshall.

**Personal Specification**:

- Proven working experience in a customer service role.
- Strong Receptionist/FOH experience required.
- MS Office proficient.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Excellent verbal and written skills.
- Maintain a confident and enthusiastic approach towards work.
- Professional and clear communication skills coupled with the ability to build strong business relationships.
- Be reliable and display a strong passion for the companies' brand and clientele.

**If you feel like you have the relevant skillset for the above opportunity submit your CV ASAP to secure an interview



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