Patient Pathway Administrator

3 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 3

**Main area**
- Children's Hospital transcription team
- **Grade**
- Band 3
- **Contract**
- Permanent: 3 x 7.5 hour days
- **Hours**
- Part time
- Home or remote working

22.5 hours per week (Hybrid Working. 3 x 7.5 hour days. Either Monday, Tuesday, Friday or Wednesday, Thursday, Friday)
- **Job ref**
- 164-5080043**Site**
- Nottingham City Hospital Campus
- **Town**
- Nottingham
- **Salary**
- £21,730 - £23,177 Per annum
- **Salary period**
- Yearly
- **Closing**
- 19/03/2023 23:59Job overview

A vacancy has arisen for a part time Patient Pathway Administrator to join our friendly transcription team. Working as part of the Children’s Hospital admin team, the post-holder will provide high quality audio typing and administrative support to consultants and their teams.

1) 08:00-16:00 Monday, Tuesday, Friday

2) 08:00-16:00 Wednesday, Thursday, Friday

This post holder will be based at the City Hospital campus but may be required to provide cover at the Queen's Medical Centre once in a while. After an initial training period, the appointed person will be given the option to work from home for part of the week.

Main duties of the job

In addition to the below summary, you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.

The post holder will accurately transcribe outpatient clinic letters and miscellaneous clinical correspondence to a high standard with specified timescales.

Responsible for the production of discharge summaries, clinical papers and material for publication from either audio or copy typing.

Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines.

Undertake peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work.

Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner ensuring timely handover to relevant staff.

To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway.

Ensure patient data quality is accurate at all times.

Working for our organisation

Nottingham University Hospitals NHS Trust (NUH) recognises that its ability to be the best for patients depends on the talent and commitment of all our employees. As a service we are committed to continuous professional development for all our staff through a range of opportunities that involve training courses and involvement in service developments.

NUH has a set of values and behaviours to improve the experience for our patients and our staff (We are here for you). This means that in undertaking this role the post holder is expected at all times to behave is a way that demonstrates commitment to the delivery of thoughtful patient care and continuous improvement.

Detailed job description and main responsibilities

Working as part of a team, the post-holder will provide high quality audio typing and administrative support to consultants and their teams.

You will need to be a fast and accurate audio typist and whilst a sound knowledge of medical terminology is desirable it is not essential.

You will be a conscientious and enthusiastic team player with excellent organisational and communication skills and be well motivated and reliable. You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure. You will be able to work as part of a team to ensure the smooth running of a busy department. You will be able to demonstrate a clear understanding of confidentiality issues and your behaviour will be consistent with the Trust’s Values and Behavioural standards.

Person specification

Training & Qualifications

Essential criteria
- Level 3 typing qualification or equivalent work-based experience
- 5 GCSE's or equivalent - Grade C or above (must include English)

Experience

Essential criteria
- Fast and accurate audio typing experience in a work environment
- At lease 12 months proven admin / office experience
- Experience of using Microsoft Word and Excel office packages

Desirable criteria
- Previous experience of working in the NHS and experience using Medway PAS and Notis
- Understanding of Medical terminology

Communication

Essential criteria
- Must be able to clearly and accurately convey information gathered from both verbal and documented reports
- Must have excellent attention to detail

Analytical

Essential criteria
- Able to use judgement to make decisions in order to solve problems/enquiries

Planning/organisation

Essential criteria
- Works within prescribed deadlines
- Consistently works to high standards
- _________________________________________

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance

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