Assistant Director, Patient First Improvement

2 weeks ago


Worthing, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

We are pleased to offer this exciting role, which is at the forefront of delivering the Trust’s strategy for continuous improvement and transformation of our corporate and clinical services. You will be leading the Trust-wide Kaizen Office reporting to the Deputy Director of Improvement and Delivery and will work closely with the Director of Improvement and Delivery as well as the Executive and wider leadership team.

We are looking for an experienced and aspirational leader with a proven track record of delivering change in a complex environment. You will have sound communication and relationship management skills and high personal impact and resilience. You will have a well-developed understanding of Patient First and will play a leading role in its evolution and implementation throughout the Trust.

Applicants should have a good working knowledge of continuous improvement methods/ tools such as A3 Thinking, PDSA, DMAIC and experience of implementing organisation wide programmes. We are looking for an individual with a passion for supporting frontline staff to make daily continuous improvement and building a lasting culture of improvement across the organisation.

On behalf of the Director of Improvement and Delivery, lead the delivery of the Patient First Improvement Programme (PFIP), including the operational management of the Kaizen Office. Have direct responsibility for the development and delivery of three of the Programme’s pillars: Strategy Development, Capability and the Kaizen Office and ensure these are coordinated with the rest of the PFIP. Be an integral part of the delivery of Strategy deployment at all levels of the organisation. Responsible for the cascade of continuous improvement leader behaviours through direct coaching and support at all levels of the organisation. As part of the Trust’s leadership team, foster excellent working relationships across clinical, operational and corporate teams and, through your own gemba plan, demonstrate connection with and support to frontline staff.

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

**Improving lives**: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

**Build a career with us**: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do

Please view the full recruitment information pack for details of the role, main responsibilities and person specification

The selection process will involve several components including stakeholder meetings and these may be held on different days, part of the process will require face to face interviews



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