Business Support Assistant

1 month ago

Blackburn with Darwen, United Kingdom Blackburn with Darwen Council Full time

Job description

**Terms and Conditions: Full time, 37 hours per week**

**Department: Children’s Services & Education**

**Shortlisting: 8th March 2024**

**Interview Date: 14th March 2024**

We are looking to recruit a full time Business Support Assistant who is an enthusiastic and self-motivated person to join our team working across our Network of 8 Children Centres.

The working hours will be over 5 days Monday to Friday, working on early and late shift patterns with colleagues between the hours of 8 am and 6 pm.

This role is a front line member based on our children centres/ family hub receptions and will be required to have a good interpersonal skills and telephone manner. The role involves being able to multitask while covering our receptions.

We are looking for a skilled administrator, who can fulfil a range of clerical duties, which will include typing, word processing, excel spreadsheets, photocopying, printing, filing, updating of records and information systems both manually and digitally, which supports service delivery.

We require someone with good I.T. skills and can support with the preparation of figures and statistics on a monthly basis. You would also be arranging electronic room bookings and the collation of data/information. Also, completing electronic orders for goods and materials required for the centres and have some responsibilities for the collation of payments and updating financial information.

The role would also involve supporting with locking and unlocking buildings.

We are looking for someone who is responsible with good communication skills, who can work as a member of a team and also independently to complete daily tasks within a timely manner.

You would need a friendly and approachable manner and can work with people of all ages and a diverse community. We would expect a high level of customer care and welcoming approach for our children, families and centre users.

So why join us?

In Blackburn with Darwen we have realised the world of work as we used to see it, in its more traditional way pre-pandemic has moved on and we want to keep pace.

It's not about what we want and expect from you as an employee, but rather what can we, as an organisation do to support you to be the best you can be in your role for our borough’s residents.

What we offer You

**Trust;** We know that trust is built with consistency, we are working really hard to ensure full consistency across all service areas.
We know our staff work incredibly hard, and at times above and beyond for their teams and colleagues. For this we place much trust in our staff with flexible and agile working.

**Respect;** We are really proud of the culture we have in BWD in that no matter who you are we will always listen to ideas and welcome respectful challenge.
We have no blame culture but rather than that of a well-supported learning culture.

**Ambition;** We want all our employees to be able to progress and have ambition in their role. We want to develop and progress our own workforce and allow you fair and equal career pathways and progression opportunities.

**Collaboration;** We have a huge variety of teams at the council with different skills and experience. By being interconnected we can ensure our work is the best it can be, utilising these resources spread across the organisation.

**Kindness;** We firmly believe that kindness begins with the understanding that we all struggle from time to time. This is equally true for some of our workforces that's why we have a well-embedded wellbeing offer.

Other benefits:

- Travel / small Borough.
Holidays.

The listing may close before the closing date should sufficient applicants have been received.

**Please include supporting information which evidences how you meet the criteria detailed on the key requirements document.**

**Job details**:
Job reference
- REQ02727

Date posted
- 20/02/2024

Application closing date
- 07/03/2024

Location
- Blackburn with Darwen

Salary
- Grade C, SCP 3-5, £22,737 to £23,500 per annum/pro rata

Package
- Blank

Contractual hours
- 37

Basis
- Full time

Job category/type
- Council

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