Service Delivery Director
7 months ago
Your responsibilities will include ensuring the successful delivery of contracted services, meeting agreed KPIs/SLAs, achieving financial goals, and identifying opportunities for further enhancement of the relationship.
**Key Responsibilities**:
- Develop and implement a strategic account plan
- Understand customer needs and effectively respond with plans to meet them, fostering and maintaining relationships with all stakeholders.
- Work collaboratively with cross-functional teams to consistently deliver on agreed KPIs/SLAs and customer expectations.
- Chair the Technical, Risk, and Service Management Board, overseeing service delivery and managing risks.
- Review service management, coordinate projects, and resolve disputes.
- Identify areas for revenue and profit growth through targeted KPI management and operational efficiencies.
**Requirements**:
- Proven experience in external engagement and negotiations with large-scale businesses.
- Excellent communication skills, both oral and written, with the ability to present material clearly to various audiences.
- Experience working cross-functionally and with executive teams to create value and meet customer commitments.
- Resilient, reliable, and ethical with the ability to work well under pressure.
**Job Types**: Permanent, Fixed term contract
Contract length: 12 months
**Salary**: £60,000.00-£75,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- On-site parking
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
-
Service Delivery Director
7 months ago
Rainham, United Kingdom MBA Project Full timeYour responsibilities will include ensuring the successful delivery of contracted services, meeting agreed KPIs/SLAs, achieving financial goals, and identifying opportunities for further enhancement of the relationship. **Key Responsibilities**: - Develop and implement a strategic account plan - Understand customer needs and effectively respond with plans...
-
Warehouse & Delivery Operative
2 weeks ago
Rainham, United Kingdom London Ambulance Service NHS Trust Full timeThe department of the London Ambulance Service has invested in a new warehouse, inventory system and team structure to support one of the busiest ambulance services in the world. The Supply & Distribution department is responsible for the supply of medical consumables, equipment and medicines packs to ensure frontline vehicles are stocked and available to...
-
Plant Director
4 weeks ago
Rainham, Greater London, United Kingdom Sharpsmart UK Full timeJob Overview:We are looking for a highly skilled Plant Director to lead our operations team at Sharpsmart UK. As a key figure in our organization, you will be responsible for managing daily plant activities, directing staff, and driving process improvements.You will work closely with stakeholders to maintain strong relationships and ensure the highest...
-
Customer Service Advisor
7 months ago
Rainham, United Kingdom Four Elms Service Station Full timeWe are currently recruiting for a unique opportunity to work in a fast paced and varied role as a Customer Service Advisor within the motor industry. Duties of the role include (but are not limited to): Liaising with clients and external companies to obtain information required to enable the vehicle repair to be processed To identify any problems during...
-
Commercial Director for Social Housing
4 weeks ago
Rainham, Greater London, United Kingdom VINCI Facilities Full timeCommercial Director OpportunityVINCI Facilities is seeking an experienced Commercial Director for Social Housing to join our team in the South East, UK.As a Commercial Director, you will lead the commercial delivery of multiple social housing contracts across the region, focusing on retrofit and energy efficiency projects. You will oversee commercial...
-
Operations Director
4 weeks ago
Rainham, Greater London, United Kingdom GCS Associates Full timeCompany OverviewAs a leading distributor of building materials, we are seeking an experienced Operations Director to lead and develop our East London distribution centre. Our company, GCS Associates, is committed to providing exceptional service to our customers and partners. We value innovative thinking, teamwork, and a passion for delivering results.Job...
-
Service Delivery Coordinator
4 weeks ago
Rainham, Greater London, United Kingdom Premier Recruitment Group Full timeWe are currently recruiting for a Customer Service Administrator to join our client's team based in Rainham, Essex. This full-time, temporary role requires an experienced and forward-thinking individual who can provide administrative support to the Customer Service Supply Chain and Logistics Team.Key responsibilities include:Providing general administrative...
-
Customer Service Apprentice
2 weeks ago
Rainham, United Kingdom TheLightBulb Full time**What will the apprentice be doing?** - Answers phone calls. - Maintain stock lists, inventory and orders office and inventory supplies as needed. Interacts with Directors and carries out their requests. - Manages outgoing post and records data on special deliveries. - Manage incoming potential client requests, assigning them and ensuring these are followed...
-
Collection & Delivery Driver
1 week ago
Rainham, United Kingdom Igloo Full timeCollection & Delivery DriverLocation: RainhamHours: 45 hours per weekSalary: From £30,712.00 per yearContract Type: PermanentIgloo is recruiting on the behalf of one of the UK’s leading vehicle movement companies who are looking to expand their team with drivers looking to start a new and exciting journey.The Role:As a Collection & Delivery Driver you...
-
Collection & Delivery Driver
5 days ago
Rainham, United Kingdom Igloo Full timeCollection & Delivery DriverLocation: RainhamHours: 45 hours per weekSalary: From £30,712.00 per yearContract Type: PermanentIgloo is recruiting on the behalf of one of the UK’s leading vehicle movement companies who are looking to expand their team with drivers looking to start a new and exciting journey.The Role:As a Collection & Delivery Driver you...
-
Customer Delivery Administrator
1 month ago
Rainham, United Kingdom CV-Library Full timeFind My Staff are recruiting a Customer Delivery Administrator on behalf of our client in Rainham, Essex. The working days are Monday - Friday from 8am-5pm. You will be working within a team of 4. Duties will include: * Assisting customers with enquiries in a timely and professional manner * Resolving issues and providing customer information *...
-
Collection & Delivery Driver
1 month ago
Rainham, United Kingdom CV-Library Full timeCollection & Delivery Driver Location: Rainham Hours: 45 hours per week Salary: From £30,712.00 per year Contract Type: Permanent Igloo is recruiting on the behalf of one of the UK’s leading vehicle movement companies who are looking to expand their team with drivers looking to start a new and exciting journey. The Role: As a Collection &...
-
Financial Services Manager
2 weeks ago
Rainham, United Kingdom Concept Resourcing Full time**Financial Services Manager, NHS Trust** **£295 per day 5 Month Contract** **London (Hybrid)** **Job Summary** This is a senior role within the Finance Directorate and the post holder will form part of the management team of the Directorate. The post holder's main duties will be to manage the Financial Service department to ensure that that all financial...
-
Executive Director
7 months ago
Rainham, United Kingdom NELFT NHS Foundation Trust Full timeThe Executive Director of AHPs, Psychological Professions and Social Work is a new role on our Board. There is huge potential in this role to further develop high-quality, innovative practice and services across the trust and support us to recognise the positive, wide-ranging and added value that AHPs, therapists, peer support and social workers can bring...
-
Service Delivery Operative
7 months ago
Rainham, United Kingdom Restore PLC Full time**Business Unit: Records Management** **Location: Rainham (RM13 9YB)** **Contract Type: Permanent - Full Time** **Hours: 40 (Monday - Friday 8:00am - 4:30pm)** **Salary: £21,673.60 Per Annum** - Looking for Monday to Friday? NO Weekends, Plus NO bank holidays - If you’ve got experience in a warehouse, fantastic, we could use someone that can hit the...
-
Customer Delivery Administrator
1 month ago
Rainham, United Kingdom Find My Staff Ltd Full timeFind My Staff are recruiting a Customer Delivery Administrator on behalf of our client in Rainham, Essex. The working days are Monday - Friday from 8am-5pm. You will be working within a team of 4.Duties will include: * Assisting customers with enquiries in a timely and professional manner * Resolving issues and providing customer information * Maintaining...
-
Executive Kitchen Director
4 weeks ago
Rainham, Greater London, United Kingdom Impact Food Group Full timeWe're looking for an Executive Kitchen Director to lead our team of chefs at Impact Food Group. As a key member of our management team, you'll be responsible for driving culinary excellence across our operations.Your key responsibilities will include:Developing and implementing culinary strategies to drive menu innovation and customer satisfactionLeading a...
-
Care Services Director
2 weeks ago
Rainham, United Kingdom HLTH Resourcing Limited Full timeHlth Resourcing Limited is a leading provider of healthcare compliance solutions, and we are currently seeking a seasoned Domiciliary Care Lead to join our team in Gillingham, UK. As a key member of our team, you will play a crucial role in delivering high-quality care services to our clients.About the JobThis is a full-time, permanent position that offers a...
-
Energy Delivery Specialist
3 weeks ago
Rainham, Greater London, United Kingdom Flogas Britain Ltd Full time**Job Summary:**We are seeking a highly skilled Energy Delivery Specialist to join our team at Flogas Britain Ltd. As an Energy Delivery Specialist, you will be responsible for delivering energy solutions to thousands of customers across the region.About Us:Flogas Britain Ltd is a leading supplier of Liquid Petroleum Gas (LPG) in the country. We have grown...
-
Delivery Van Driver
3 weeks ago
Rainham, United Kingdom Air Products Full time**Job Description and Qualifications** **Delivery Van Driver** EU-UK-Rainham **Who are we** At Air Products, we've been helping our customers to become more productive, energy efficient and sustainable for more than 80 years. With approximately 21,000 employees and operations in over 50 countries, we serve customers across a wide range of industries from...