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Customer Service Apprentice

4 months ago

Rainham, United Kingdom TheLightBulb Full time

**What will the apprentice be doing?**
- Answers phone calls.
- Maintain stock lists, inventory and orders office and inventory supplies as needed. Interacts with Directors and carries out their requests.
- Manages outgoing post and records data on special deliveries.
- Manage incoming potential client requests, assigning them and ensuring these are followed up on in a timely manner.
- Customer Relationship Managing Client information

**What training will the apprentice take and what qualification will the apprentice get at the end?**
- You will achieve your Level 2 Customer Service Apprenticeship Standard.
- There are workshops that you need to attend via Zoom.
- You will have a mentor who will support you on a one to one basis.
- In-house training will be given to support specifics of the role.

**What is the expected career progression after this apprenticeship?**
- There will be ongoing opportunities to develop and grow within the role upon completion of the apprenticeship.

**Desired skills and personal qualities**
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative

**Qualifications**
- GCSE or equivalent English (Grade 4/C) desirable
- GCSE or equivalent Maths (Grade 4/C) desirable

**Job Type**: Apprenticeship

**Salary**: £5.28-£10.42 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Rainham: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: AG- CS