Planning Administrator/coordinator

4 days ago

Honiton, United Kingdom Office Angels Full time

**JOB TITLE**: Planning Administrator/Coordinator

**LOCATION**: Honiton but some flexibility for hybrid working

**SALARY**:Up to£24,000 plus bonus

**BENEFITS**: 25 days holiday plus Bank Holidays ,Up to 10% Bonus, 6% Contributory Pension from Company

**HOURS**: 8.00am-5.00pm Monday-Friday

**THE COMPANY**:Friendly, down to earth, supportive and progressive telecommunications company who really value their employees and provide fantastic training.

**THE ROLE**:The key focus of this role is to provide administrative support to the On Demand Department, developing and providing information to the On Boarding case handlers. You will be building relationships with all our internal and externalparties, coordinating with our contractors and Construction team ensuring we are meeting daily completion rates.

**Key duties will include**:

- Daily Liaison with surveyors
- Liaise with subcontractors and multiple departments.
- Provide constructive feedback and support the team members on day-to-day duties
- Process all updates and report in a timely manner.
- Provide telephone and system support as and when required
- Working on various computer systems - multi tasking
- Promoting improvements on safety in line with the objectives set by the Safety Manager
- Providing general administrative support to the team as required
- Assisting field based operatives with desked based knowledge to improve build quality.
- Manage defect reworks on a daily basis.
- Coordinating start to finish On Demand build activities.
- Carry out re-calling and customer appointment confirmations
- Raising, modifying and validating permits with local authorities
- Produce noticing status reports; manage defect reworks on a weekly basis to management
- 2+ years of administration experience preferred
- Confident IT user
- Confident and proficient with technology
- Excellent written and verbal communication skills
- Excellent people skills and telephone manner
- A team player
- Reactive thinking - day to day activity changes regularly
- Detail oriented and analytical
- Thrives in a multi-tasking environment and can adjust priorities on-the-fly
- The ability to talk to anyone at any level and build relationships

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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