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Administration Team Leader

4 months ago

London, United Kingdom UCH Full time

**Detailed job description and main responsibilities**:
The main areas of work will be:

- Communication and patient liaison
- Coordinating care
- Supporting clinical Teams
- Data Management and Quality
- People Responsibilities
- Service Development and Improvement
- General Administration and Office Duties
- Please see the job description attached to the advert for further information.

**Person specification**:
**Knowledge and Qualifications**:
**Essential criteria**:

- Expert knowledge of the full range of administrative procedures, acquired through degree or equivalent training and previous experience of working in an administrative environment
- Knowledge and experience of information systems used for the storage and retrieval of sensitive personal information
- Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act

**Experience**:
**Essential criteria**:

- Experience of working in a non-routine environment, with demonstrable evidence of problem solving and resolving issues as they arise.
- Experience of working in a customer facing environment, resolving queries and using initiative to ensure first-class service delivery
- Experience of supervising a team of staff, OR Experience of project management and change methodology

**Desirable criteria**:

- Previous NHS experience, or experience of working in a healthcare setting

We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.

Additionally, UCLH Arts and Heritage’s staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.

We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.

You will be placed on the appropriate point of the Trust Doctor pay scale based on your previous experience.

Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.
- The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

**Employer certification / accreditation badges**:
**Applicant requirements**: