Area Cleaning Supervisor

7 days ago


Dorking, United Kingdom Monitor Group Full time

**Job description**

**Area Cleaning Supervisor** required to work on a variety of contracts which operate 24/7.

The successful applicant for this position will be required to undertake the following duties and responsibilities as part of their role:

- Supervise a team of Cleaners and Team Leaders to deliver a high-quality cleaning operation across numerous sites
- Supervise the cleaning services to the agreed specification and service standard required by all contracts, measured by both qualitative and financial targets
- Motivate, Supervise and lead all staff
- Identify and implement service improvement opportunities
- Receive and assess customer feedback.
- Maintain personal contact with key account holders
- Planning and monitoring quality control and quality management systems around client’s requirements
- Generate and submit monthly KPI Reports
- Ensure that cleaning programs are implemented in accordance with requirements
- Report any HR issues accordingly
- Ordering/Maintaining stock
- Carry out regular vehicle inspection
- Check all machinery on site regularly
- Ensure a timely response to requests for additional or special cleans, agreeing customer requirements
- Support the Operations Manager at regular contract review meetings
- Carry out any other duties as required
- To report and liaise with the Operations Manager on a regular basis.

**Previous experience within this role is essential and flexibility to work to different shift patterns required.**

To enable you to manage the sites sufficiently, you will be provided with a modern company van to visit your designated sites, a mobile phone and laptop to ensure you can communicate with clients/employees as required.
- Have previous experience as a Team leader/Supervisor gained within the commercial cleaning industry. _**This is essential - please include details of your experience in your CV or covering letter.**_
- Excellent verbal and written communication skills
- A full, clean drivers licence
- A flexible approach with regard to working times
- Excellent attention to detail
- Be hardworking, reliable, punctual and trustworthy
- Have the ability to work as a team
- Be pro-active, logical and forward thinking
- Have a good knowledge of the cleaning industry
- Have a strong desire to succeed and promote a high level of customer service
- Have self-motivation
- Take full responsibility for tasks
- Be able to communicate effectively with both clients and subordinates
- Have an Intermediate Health and Safety certificate (an advantage)

Pay: UP TO £30,000 per year

**Job Types**: Full-time, Permanent

Pay: Up to £30,000.00 per year

**Benefits**:

- Company pension

Flexible Language Requirement:

- English not required

Application question(s):
**Experience**:

- cleaning: 3 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: MS/MV/AREA SUPERVISOR


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