Operational Support Executive

2 weeks ago


Lancaster, United Kingdom Arrow Global Full time

We are recruiting an Operational Support Executive to join us at our Dublin site. This is an exciting opportunity for a servicing executive to further develop their stakeholder administration and customer service skills in a fast-paced mortgage collections environment

You’ll join our Operation Support function to assist with the collections & administration tasks associated when servicing our portfolios. Tasks include inbound and outbound telephony activity, customer data processing, dealing with customer queries and general loan administration to ensure that customer requests are met and actioned in a timely manner.

**What will you be doing?**
- Daily banking including processing of direct debit facilities, banking upload and allocation of payments
- General loan administration such as issuing mortgage statements, redemption statements, invoice processing etc
- Ensuring operational and customer requests are actioned within a timely manner and within agreed timelines
- Daily post in - scanning, logging, assigning accurately within SLAs, including receipt and input of Standard Financial Statements
- Daily outbound post and ad hoc manual lettering
- Preparation and Issuing of SAR (Subject Access Requests) in line with regulatory timelines
- Security Discharges and release of security in line with agreed process and timelines
- Displays awareness of the MCFID risk and control environment, engaging proactively with colleagues and management to identify and mitigate risk
- Preparation and Issuing of SAR (Subject Access Requests) in line with regulatory timelines

**Is this you?**
- Relevant APA qualification required
- Previous loan servicing experience preferable
- Excellent communication skills, both written and verbal
- Attention to detail and accuracy
- Ability to maintain good interpersonal relationships
- Ability to react and deal with change in a fast-moving environment
- Strong Microsoft Office skills

**Why Mars Capital?**

Mars Capital puts the customer at the heart of everything we do by seeking to understand the circumstances of our borrowers and help them, using all reasonable means available, return to long term financial stability. Mars Capital is also part of the Arrow Global Group. Which is a leading European investor and asset manager in the non-performing and non-core assets sector. Operating in five different geographies and servicing over 9 million customer accounts. Our Purpose - building better financial futures.

We offer a competitive salary and attractive benefits package, and we pride ourselves on rewarding success with our excellent bonus scheme and incentive package. We also have interactive subsidised events, colleague engagement teams, employee recognition and development programs and the opportunity to work collaboratively with multiple European countries.

**Please note - we are an equal opportunities employer and CBI regulated company - we will conduct credit, fraud, criminal record and 5-year reference checks as part of our pre-employment screening. (Strictly No Recruitment Agencies Please)


  • Sales Executive

    6 days ago


    Lancaster, United Kingdom Reed Business Support Full time

    We’re working in partnership with our client to recruit for a **Sales Executive** to join their team based on the outskirts of Lancaster. **Our client is a fast growing, forward thinking company who are passionate about establishing themselves as market leaders within their sector.** The Sales Executive role plays a **key position in driving sales...


  • Lancaster, United Kingdom Lancaster University Full time

    We are looking to appoint a highly-motivated, efficient and enthusiastic individual to act as Executive Assistant and Information Officer in the Faculty of Health and Medicine. This role is rewarding and interesting with a varied portfolio of activities to engage in. You will provide the Executive Dean with a complete, proactive, high-level and confidential...


  • Lancaster, United Kingdom LCD Support Services Ltd Full time

    Permanent part time cleaning operative to provide cleaning to an office on Caton Road, Lancaster, example of duties are cleaning of the toilets, kitchen area, waiting communal area, conference room, all offices and shower room, a full description of the work will be given at the interview stage. The hours are Monday to Friday, 5.00pm to 7.00pm, a total of...


  • Lancaster, United Kingdom Victim Support Full time

    We have an exciting opportunity for a an experienced Independent Domestic Violence Advisor (IDVA) to join our team working collaboratively with Lancashire Constabulary to proactively engage with high risk victims of domestic abuse (Operation Provide) Do you want to make a difference every day? Do you want to contribute to change & improvement for those who...

  • Independent Domestic Violence Advisor

    Found in: beBee S GB - 3 weeks ago


    Lancaster, United Kingdom Victim Support Full time

    We have an exciting opportunity for a an experienced Independent Domestic Violence Advisor (IDVA) to join our team working collaboratively with Lancashire Constabulary to proactively engage with high risk victims of domestic abuse (Operation Provide)Do you want to make a difference every day? Do you want to contribute to change & improvement for those who...


  • Lancaster, United Kingdom Victim Support Full time

    We have an exciting opportunity for a an experienced Independent Domestic Violence Advisor (IDVA) to join our team working collaboratively with Lancashire Constabulary to proactively engage with high risk victims of domestic abuse (Operation Provide)Do you want to make a difference every day? Do you want to contribute to change & improvement for those who...


  • Lancaster, United Kingdom Victim Support Full time

    We have an exciting opportunity for a an experienced Independent Domestic Violence Advisor (IDVA) to join our team working collaboratively with Lancashire Constabulary to proactively engage with high risk victims of domestic abuse (Operation Provide)Do you want to make a difference every day? Do you want to contribute to change & improvement for those who...


  • Lancaster, United Kingdom Victim Support Full time

    We have an exciting opportunity for a an experienced Independent Domestic Violence Advisor (IDVA) to join our team working collaboratively with Lancashire Constabulary to proactively engage with high risk victims of domestic abuse (Operation Provide)Do you want to make a difference every day? Do you want to contribute to change & improvement for those who...


  • Lancaster, United Kingdom Victim Support Full time

    We have an exciting opportunity for a an experienced Independent Domestic Violence Advisor (IDVA) to join our team working collaboratively with Lancashire Constabulary to proactively engage with high risk victims of domestic abuse (Operation Provide)Do you want to make a difference every day? Do you want to contribute to change & improvement for those who...


  • Lancaster, United Kingdom Worthy & True Ltd Full time

    We are working with a very well-respected, full service digital agency, searching for a Technical SEO Executive to join their team. **Salary available**:£25,000-£32,000 **Location**: Hybrid Bristol or Lancaster or fully remote **Working pattern**: Full time **About our client - the Worthy & True opinion** The agency works with an impressive and varied...

  • Sales Administrator

    5 days ago


    Lancaster, United Kingdom Reed Business Support Full time

    Our long standing client based on the out skirts of Lancaster, is currently recruiting for a Sales Administrator to join their highly successful team, on a full time and permanent basis. Our client is a well established company who provide specialist products and services to their client. They offer a great working environment and career longevity and offer...

  • FCAS Operational Analyst Task Leader

    Found in: beBee jobs GB - 2 weeks ago


    Lancaster, Lancashire, United Kingdom BAE Systems (Powersource) Full time

    Job Title: FCAS Operational Analyst Task LeaderLocation: Warton. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role.Salary: Circa £47,683 depending on experience What you'll be doing: Liaising with our national and international customers to understand their operations and...

  • Operations Manager

    5 days ago


    Lancaster, Lancashire, United Kingdom Michael Page UK Full time

    About Our Client Our client is a leading and growing manufacturing company in the industrial manufacturing sector. Job Description Reporting into the Managing Director, you will lead the production operations and production scheduling processes for existing and new product lines, overseeing the manufacture of products, ensuring production, performance,...

  • Marketing Executive

    3 days ago


    Lancaster, United Kingdom SilverDoor Ltd Full time

    The main purpose of this role is to support the Global Marketing Department to provide high-quality written B2B content for the website and to raise our brand profile and maintain our position as a market and thought leader in the serviced accommodation and corporate housing industry. **Your Role**: - Working closely with all members of the global...


  • Lancaster, United Kingdom TIC (UK) Ltd Full time

    We are Insurance Brokers looking for an Experienced Commercial Insurance Account Executive / Handler, to work from our Lancaster office, which deals with all classes of Commercial Insurance for existing and new clients. You will be proactive with strong communication skills and have a desire to develop your professional career within a growing team. **THE...

  • Cleaning Operative

    5 days ago


    Lancaster, United Kingdom Osborne Appointments Full time

    Osborne Appointments are on a hunt for passionate, motivated individuals who would like to join our client’s team as Cleaning Operative. Do you see yourself working with a huge leading logistics specialist who offers excellent benefits and opportunities? We are proud to be supporting a large logistics specialist that provides over 100,000 products,...


  • Lancaster, United Kingdom The Best Connection Employment Group Full time

    Currently seeking Day Warehouse/FLT operative for a Manufacturer and distributor of agriculture products in the Glasson Dock area, to start immediately. There are vacancies for both night shifts and day shifts. Working hours are: Monday to Friday 7AM - 5PM **or **6pm - 6am **Responsibilities of the Warehouse/ FLT Operative** - Will include the unloading...

  • Cleaning Operative

    6 days ago


    Lancaster, United Kingdom Happy Go Cleaning Full time

    **About Happy Go Cleaning**:Happy Go Cleaning is a leading cleaning services company dedicated to providing top-notch cleaning solutions to our valued clients. We take pride in our commitment to maintaining clean and healthy environments, ensuring our clients can enjoy a happier and more productive life. **Responsibilities**: **Cleaning Tasks**: Perform...


  • Lancaster, Lancashire, United Kingdom Michael Page UK Full time

    Our client is a leading and growing manufacturing company in the industrial manufacturing sector. Reporting into the Managing Director, you will lead the production operations and production scheduling processes for existing and new product lines, overseeing the manufacture of products, ensuring production, performance, HSE and quality standards are...

  • PA to the Pro-Vice-Chancellor Global

    Found in: beBee S GB - 3 weeks ago


    Lancaster, United Kingdom Lancaster University Full time

    We are actively seeking to diversify the profile of the Vice-Chancellor’s Office and would encourage applicants from people from diversity groups. An opportunity has arisen for the position of PA to the Pro-Vice-Chancellor, Digital, Global and Sustainability within the Vice-Chancellor’s Office.  The role is a PA role with an emphasis on the organisation...