Data Protection and Information Governance

7 months ago

Warwick, United Kingdom Warwickshire County Council Full time

**Warwickshire County Council** **Data Protection and Information Governance Apprenticeship - Level 4**

**Full Time/21 months including EVA**

**Location - Shire Hall, Warwick (Plus home-working)**

**About Us**

Here is an exciting opportunity for anyone looking to take their first steps towards a career, while at the same time undertaking an apprenticeship in Data Protection and Information Governance.

Are you looking for a role that enables you to deliver excellent customer service?

Are you looking for a varied role, which enables you to problem-solve and work with colleagues across the council whilst still being a member of a small, dedicated and friendly team?

At a time of rapid social and technological change, are you looking for a role which ensures that we manage data and people's information in an effective and lawful manner?

Are you keen to ensure that the Council is works in an open, accountable and transparent way with well managed information?

Do you want to help people to find answers about services they have received from the Council?

Are you looking for a role with hybrid working that has a good work-life-balance and a commitment to your continued professional development?

If you answered “Yes,” to these questions then we have a brand new and exciting Data Protection & Information Governance Level 4 Apprenticeship opportunity within the Information Governance Service.

**About the Role**

Our Information Governance Service specialises in providing people with a high-quality Records Management, compliance and Information Rights Service.

You will help maintain and develop the council’s Electronic Document & Records Management (EDRM) system and provide practical advice and training on its use.

There will also be opportunities to assist Records Management staff in the research, creation and revision of retention and disposal schedules and to work on wider Information Governance workstreams and projects.

You will have the opportunity to be involved with gathering information and responding to Freedom of Information requests and Subject Access requests.

You will be able to gain wider information governance knowledge and experience as part of the Information Governance Service including monitoring the completion of Data Protection Impact Assessments (DPIAs) supporting the roll out of the Data Governance System and supporting the Records Manager and IG Team Leads in the provision of Information Governance Services.

There will be the opportunity to learn from other Apprentices in Policy and Governance, which incorporates Information Governance, Legal Services, Democratic Services, HR and Property Services as part of a wider support network.

The role provides an excellent and exciting opportunity for anyone who is looking to develop their information governance, data protection, freedom of information compliance and records management skills, knowledge and experience. It also has the potential to be a gateway at the completion of your Apprenticeship to any Information Governance, Records Management, historical archival roles or wider Policy and Governance and ICT/Information Security vacancies which arise over the course of your apprenticeship.

**Skills and Experience**

We are looking for an enthusiastic individual to help us achieve our drive to provide excellent service in everything that we do.

The desire to learn new processes and systems is paramount. You will have strong communication skills, a good understanding of IT systems, a passion for helping others, a flair for finding practical and pragmatic solutions to problems and a real commitment to service provision and improvement.

The ability to show empathy and patience and remain calm and tactful when dealing with multiple requests from customers is essential.

This is a demanding but varied and rewarding role but in return you will be provided with excellent direct, practical experience of working in an Information Governance Service, whilst also having the opportunity to gain knowledge of the wider County Council.

This is a Level 4 Data Protection and Information Governance apprenticeship, delivered in partnership with our specialist training providers, DAMAR Training and Act Now Training.

Please look at the role and essential criteria on the Job Description, if you have the necessary qualities and skills, we would like to hear from you.

**Why work in Warwickshire?**

Warwickshire with its vibrant mix of towns and rural areas, heritage and culture and great connectivity remains one of the fastest growing commercial regions in the UK. The County Council’s vision is squarely aimed at making Warwickshire the best it can be, sustainable now and for future generations

**Why work for us?**

We are a Council that has a history of success, and we take pride in delivering our services effectively, efficiently and to the best of our ability. We challenge ourselves to innovate and keep pace with the changing world around u

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